Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its intuitive drag-and-drop interface that simplifies the creation of responsive web pages without needing extensive coding skills. The app is noted for its excellent customer support, including personalized video tutorials and real-time chat, enhancing the user experience. It also offers educational resources, interactive webinars, and a supportive community, making it easier for merchants to learn and solve issues. The seamless integration with Shopify and its cost-effectiveness make it especially appealing to small businesses managing websites in-house.

August 2, 2019

Ich verwende die App in der kostenlosen Variante und bin super zufrieden. Die Handhabung ist einfach und intuitiv. Definitiv zu empfehlen. Angewendet bei www.foryou24.de

foryou24 - Geschenkideen
Germany
4 months using the app
January 29, 2021

Great app and customer service. James from Shogun has been a lot of help with any of my questions and always very quick to respond.

30dayCBD.co
United States
4 months using the app
Shogun Labs, Inc. replied February 1, 2021

Thank you so much for your review! Will be sure to pass your kind words onto James!

Karl | Team Lead, Technical Support

August 30, 2023

Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN

fybeorganics
Australia
4 months using the app
Shogun Labs, Inc. replied September 1, 2023

Thanks for taking the time and leaving us a review, Tara. 🫡

We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful.

Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊

Sweetan | Client Services
Shogun Page Builder

May 10, 2021

We were able to create our product page with freedom and tools that didn't hinder our creativity. Have been in contact with the support several times and they are awesome. We are two weeks away from launch ATM and just wanted to finalize some details on the site. Sweetan and Monique replied to my questions with a detailed and personalized guide to every question and not just referring to a general document as many others do. Recommend it!

Sunday Sleeptech
Sweden
4 months using the app
Shogun Labs, Inc. replied May 11, 2021

Thank you so much for your review! So happy to hear that Sweetan and Monique could help you out - I'll be sure to pass your kind words onto them! Let us know if you have any other questions or anything that we can help you with!

Karl | Team Lead, Technical Support

February 13, 2019

This app is the only reason I've been able to get my site to work. Customer service is awesome. 5 Stars, use this, don't look back.

AntithesisFoods
United States
4 months using the app
Edited September 28, 2021

As a new and small business owner, building a website from scratch is a whole new challenge! We began using Shogun and everything was straight forward and seamless. However, regarding the more complicated elements involving integrations and ensuring every element works, it can get complicated and hard to understand. I had some trouble adding in a particular element and to get it to display on my website. Coming closer to our launch date means we have a lot of work to do and also perfect every element as well! I was stressing last night and the live customer support chat came to the rescue. I was assisted by Sweetan who was tentative, understanding and came along with adept investigation skills. Sweetan efficiently diagnosed the problem and provided a structured step by step guide for me to solve the problem. Sweetan also provided some root cause analysis on why the errors were occuring and it also enhanced my understanding of the Shogun tool which is good to know in the future. I am very pleased with Shogun's customer service, especially Sweetan! Thank you so much! People like yourself help make a difference to small ecommerce business owners. Forever grateful for your 24/7 customer support service. Thank you again :)

MizuCo
Australia
4 months using the app
Shogun Labs, Inc. replied September 29, 2021

WOW! Thank you so much for your detailed review! I'll be sure to let Sweetan know that you have left such a kind review.

I'm happy to hear that Shogun has helped you achieve what you are looking to achieve - also really appreciate the feedback that you have given, sorry to hear that Shogun caused some confusion! We will ensure that this feedback gets to the right team.

If you ever need any further assistance, please let us know!

Karl | Manager, Technical Support

December 23, 2016

easy to use and great support!

4cats Arts Studio Oak Bay
Canada
4 months using the app
Edited September 15, 2019

I highly recommend this app as it is a huge lifesaver for a small startup like ours when you don't have the budget to hire an engineer. Shogun makes everything extremely easy. Staff are friendly and helpful if you do get stuck.

Majo Medicine
United Kingdom
4 months using the app
September 10, 2020

I started using Shogun over a month ago, can't praise the product high enough. Additionally, the team and the support they offer is second to none. If you're looking for a landing page builder I highly recommend.

MOUS Products AU
Australia
4 months using the app
Shogun Labs, Inc. replied September 11, 2020

So happy to hear that you are enjoying using Shogun! Thanks for leaving us this review!

Karl | Team Lead, Technical Support

October 6, 2017

I just started using Shogun ...easy to understand and very intuitiv to use. Contacted service one time ...immidiate resonse ...I like it!

Fortec4x4
United States
4 months using the app