Reviews (3,289)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive drag-and-drop interface that simplifies website creation and customization, even for those without technical skills. The app offers extensive features for designing personalized landing pages. Customer support is frequently commended for its efficiency, including personalized video tutorials and responsive live chat. The proactive resolution of app conflicts and the availability of educational resources like tutorials and webinars are also appreciated. Merchants value the exceptional interaction with the team, noting their patience, expertise, and commitment to customer satisfaction.

May 25, 2018

Great Page Builder. This was my first time ever building a website from scratch. The tools and tutorial videos can really help someone who knows nothing about building a website build a master piece.

Check it out for yourself!
www.shredderall.com

Ncn Supps
United States
Over 4 years using the app
January 21, 2021

Service is amazing, there are very fast to sort out the issues, Joseph you are amazing men. I will tell to many guys to use this app

zyrvodka
United States
Over 4 years using the app
Shogun Labs, Inc. replied January 26, 2021

Thank you for your review! Really appreciate it. I will be sure to pass your kind words onto Joseph!

Karl | Team Lead, Technical Support

April 30, 2019

Shogun is a great app for making fully customized stores. We have a lot of custom coding on our website that has been easy to integrate with shogun. When we run into any problems with our template or code, the staff at shogun have fixed the issue within a few hours. I would give this app a 5-star all the way.

Southern Trapper
United States
Over 4 years using the app
Edited March 31, 2021

UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.

Giftbox Boutique
New Zealand
Over 4 years using the app
Shogun Labs, Inc. replied March 31, 2021

Thank you for your review, and for your feedback, Andy.

We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us.

Hoping that we can turn your experience around :)

Thanks again for the feedback

Karl | Team Lead, Technical Support

March 30, 2021

Because of this app I'm able to have amazing product pages and I don't even have to know how to code. Which is perfect because I don't know coding at all!

Ultra Shelf
United States
Over 4 years using the app
Shogun Labs, Inc. replied April 1, 2021

Thank you so much for your review! Glad to hear that you are enjoying Shogun!

Karl | Team Lead, Technical Support

May 24, 2018

Great app that's easy to use! I love being able to customize my site with just a click of a button. Customer support was also very helpful and quick.

Lil Luxe Collection
United States
Over 4 years using the app
June 9, 2023

Support team was very excellent, they were very patient with us until our issues were finally resolved. Thank you very much and more power!

HoonArts
United States
Over 4 years using the app
Shogun Labs, Inc. replied June 10, 2023

Thank you so much for writing this review for us, Michelle! 🫶

It was great to communicate with you earlier and I am happy to hear that your experience with our support team has been excellent. We'll be more than happy to assist you and answer your questions for you in the future as well.

We greatly appreciate the love and support. 😊

Sweetan | Client Services
Shogun Page Builder

February 13, 2020

Needed some additional help and they responded within an hour. Also, very customizable and easy to use. Highly recommended!

The Parks Apparel
United States
Over 4 years using the app
April 19, 2018

Awesome app, awesome support, and a very powerful tool! Highly recommended

Keep Your Car Safe Kycs
United Kingdom
Over 4 years using the app
October 10, 2022

Customer support is fast, friendly, and very helpful...I'm new to the app...but it looks great, and the level of support promises good things!

FBOMB
United States
Over 4 years using the app
Shogun Labs, Inc. replied October 12, 2022

Thanks for leaving us a review, Kara! 😊

We are happy to hear that you are exploring Shogun and finding is great for your requirements. Our support team is always here to assist you and we'll look forward to assisting you again.

Sweetan | Client Services
Shogun Page Builder