Reviews (3,294)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive drag-and-drop interface that simplifies website creation and customization, even for those without technical skills. The app offers extensive features for designing personalized landing pages. Customer support is frequently commended for its efficiency, including personalized video tutorials and responsive live chat. The proactive resolution of app conflicts and the availability of educational resources like tutorials and webinars are also appreciated. Merchants value the exceptional interaction with the team, noting their patience, expertise, and commitment to customer satisfaction.

April 24, 2018

Fantastic, easy to use app and what's even better is the support that backs it up. Highly recommended to anyone who is looking for this kind of a solution.
https://airbrake-pneumatic-systems-knorr-wabco-haldex-genuine-reman.myshopify.com/

Airbrake Pneumatic Systems Knorr Wabco Haldex Genuine Reman
Slovakia
3 months using the app
September 12, 2018

Great support who are really helpful and allows someone with non-technical skills to do most things you want.

First Day Inc.
United States
3 months using the app
October 8, 2021

Unbelievable customer service, fast and super professional! The app works perfectly. Absolutely recommended!

SafeCutSlicer
Italy
3 months using the app
Shogun Labs, Inc. replied October 9, 2021

Hey there! Thank you so much for the review. We strive to offer the best experience to you. I'm really glad to hear that you are enjoying Shogun.

Thanks! 🙂

Sweetan | Team Lead | Support

Edited October 6, 2020

Very bad Customer Support. Making a fool of us for last 1 month. Neither doing anything nor admitting that they cannot resolve the problem. Really sad. We are very old user of this app. Earlier we had good experience with the customer support, dont know what happened to them now.

Saurabh Mittal
India
Over 7 years using the app
Shogun Labs, Inc. replied October 6, 2020

Hey Saurabh,

I'm really sorry to hear that you've had a bad experience with support over the last month. I've reviewed your support interactions and I can see that you've been eagerly awaiting a fix for an issue over the last 30 days. We are so sorry that this is still impacting your account and we can certainly understand your frustration.

The engineering team has been made aware of your concerns and we have escalated the priority so that this can be resolved as quickly as possible.

Thank you so much for your continued patience and we will be in touch the moment we have an update.

Please let us know if there is anything else that we can do in the mean time.

We'll be in touch soon.

Kalen | Team Lead, Support
Shogun Page Builder

October 9, 2023

Super pour créer de belle fiche produit. En plus du faites que vous avez beaucoup de possibilités, derrière il y a une vrai équipe compétente et réactive, vous posez une questions ils sont là pour vous répondre et vous aider.
Merci à Sweetan Mankotia et toute l'équipe.

Ziphira
France
3 months using the app
Shogun Labs, Inc. replied October 11, 2023

Salut, William ! Merci beaucoup d'avoir pris le temps et de nous laisser un avis.

Nous apprécions grandement vos commentaires honnêtes et sommes heureux d'apprendre que vous vivez une si belle expérience avec Shogun.🫶

C'était formidable de communiquer avec vous et je suis heureux d'avoir pu vous aider. Notre équipe d'assistance est toujours là pour vous aider et nous serons impatients de recevoir votre réponse.

Merci pour votre aide.😊

Sweetan | Client Services
Shogun Page Builder

October 24, 2017

When you start doing PPC Ads, either on Google or Facebook, you owe it to yourself to create the best landing page possible to get higher conversion rates.

Each market should have its own landing page.

You cannot sell women apparel and show the picture of a man on your product page.

Comes Shogun...

Shogun makes it easy to create a clean looking product or promotional landing page in less than 15 minutes.

You have a lot of great tools that you can drag and drop to build the perfect sells pitch to your paid traffic.

And everything stays on the same domain!
No need for a third party application that then needs to link to a sub-domain...
This builds trust and makes things a lot simpler to manage.

The tool is not perfect, but I've personally used a LOT of landing page apps out there and I can easily say that Shogun is in the top 3...

Their features are evolving every month and they have excellent customer support.

I haven't seen anything that is missing that would make this tool unusable.

This is a must have for higher conversion rates.

Save The Duck
United States
3 months using the app
August 24, 2020

Overall, Shogun has made it significantly easier to build nice landing pages for our company's website. On top of that, whenever I've had a question, they've been quick to respond, and their answers have been very helpful in solving the problem (shoutout to Justine for her help!).

Medity Health
United States
3 months using the app
Shogun Labs, Inc. replied August 24, 2020

Glad to hear that you are enjoying using Shogun and that our support team could help you out! I'll be sure to let Justine know that you left a review. Thank you for taking the time out of your day to leave this review!

Karl | Team Lead, Technical Support

August 13, 2019

Great page builder with good functionality - the customer support is fast and helpful. I recommend this app

VI VA Watch GmbH
Germany
3 months using the app
Edited April 1, 2019

This is a great app. I am not a programmer, and I was able to customize pages of my online store pretty easily. It was very intuitive. I would recommend it to anyone who wants to add some customization to their theme.

Not My Mama's
United States
3 months using the app
Shogun Labs, Inc. replied April 1, 2019

Thank you very much Carly! Appreciate the kind words and advocacy. Let us know if you need any help or have any recommendations for product improvements. - Nick (Cofounder, Shogun)

Edited June 19, 2020

It helped me customize and ready to launch quickly.
Help is just a message away anytime. Highly recommended.

Alpha Planters Online
India
3 months using the app
Shogun Labs, Inc. replied June 22, 2020

That's so awesome to hear! Glad that Shogun could help you launch fast! Thanks for your review. :)

Karl | Team Lead, Technical Support