Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

Edited September 17, 2020

Very good App and easy to use. The support team is THE BEST you could imagine. if you don't understand sth, just write them and they will even show you what to do with screen captures and very detailed messages. Love it.

Smart Spine Care
Germany
About 1 month using the app
Shogun Labs, Inc. replied September 22, 2020

Thanks for your feedback, and for taking the time to leave a review! Happy to hear that the team could help you!

Karl | Team Lead, Technical Support

Edited February 7, 2022

Shogun is very designer friendly; I have grown to love working with this app because it is so intuitive that it is almost like a virtual collaborator. The support is superb - some of the best that I have experienced - both in terms of solid, concise visual documentation, super-informative webinars - and the support staff, who have provided me with what amounts to a sort of mentorship that is guiding me to self-sufficiency and ultimately to mastery of the app. It is very clear to me that everyone who is associated with Shogun, both loves and are proud of the product they offer - and in my experience, they have every right to be proud of Shogun Page Builder! The only improvement that I could suggest is that custom elements were available in all (my) plan(s).

MaestroRaphael
United States
About 1 month using the app
Shogun Labs, Inc. replied February 8, 2022

Wow! What a review! I'll pass along the comments regarding custom elements on on all plans. Not sure that one will get the stamp of approval, but always happy to pass along the feedback either way :-)

Thanks so much for taking the time to write such a thoughtful message, the entire support team and I appreciate it greatly.

Kalen | Team Lead, Support
Shogun Page Builder

November 3, 2022

Whenever I need help from Shogun, there is no help. They want you to hire a professional to do your need on their app.

AGOZTECH
United States
Over 3 years using the app
Shogun Labs, Inc. replied November 4, 2022

Hey there, Ozkan! Thanks for leaving us a review.

I am sorry to hear that you didn't have a good experience with our app and the support team.

I see my colleague James has been in touch via email.

I apologize in case you felt there has been no help. It looks like what you were looking to achieve isn't a native feature when it comes to the product box element we have. However, we try out best to guide you in the right direction or share a workaround when possible.

We do value your feedback and suggestions as it helps us to work on features that would help all our users.

Sweetan | Client Services
Shogun Page Builder

June 13, 2017

Functional, modern, and great support?! Couldn't ask for more! The app is easy to install and easy to use. It's robust enough for professionals to adjust the elements with CSS or do some custom integrations and it's simple enough for novices to build their pages out with a lot more control than what Shopify gives you. For the base price of $9/month, it's totally worth it. Even if you don't expect to be making tons of money on your site, you are going to want your pages to be responsive and attractive and $9/month is a small price to pay for that functionality. Haven't upgraded yet but I probably will to get the most out of the builder. I've had a couple of issues with Shogun and my theme (Turbo /Out of the Box) but the support staff has been tremendous with response and help!

Mpg 2 0
United States
About 1 month using the app
October 17, 2018

We love our experience using Shogun Page Builder so far! The app is so easy to use and navigate. It does make designing a page a lot easier. Definitely the best page builder app on Shopify!

Alchimie Forever
United States
Over 2 years using the app
November 14, 2016

Great page building app. Nice layout features and saving components make creating pages quick and easy! Definitely give it a try.

Fox River Mills
United States
Over 2 years using the app
Edited November 4, 2017

Solid platform, well developed. This app doesn't have any apparent bugs like its competitors, and it's support is awesome!

It doesn't offer everything you might want, for instance custom forms, a mailchimp integration, google maps; but they're making improvements and additions all the time. The real winner is the support behind a solid product, which makes all the difference in the world. Good work guys! Thanks for all the help!

Quality Breeds
United States
About 1 month using the app
November 23, 2020

The app allows you to create pages very easily! Whenever I faced a proble, I contacted the Shogun customer service, I got a reply very quickly every time and they have been very helpful :)

Sym Optic
Germany
Over 2 years using the app
Shogun Labs, Inc. replied November 24, 2020

Glad to hear that you're finding Shogun helpful in creating your pages! Thank you for your review, please feel free to send along any feedback that you have that lost us a star to support@getshogun.com and we would be happy to log this and get it to the right team!

Karl | Team Lead, Technical Support

July 14, 2020

My experience could not have been better. I found it very easy to talk with the folks at Shogun. They respond quickly, usually within an hour, which is about the fastest I have seen from any company so far.

Sorrel Equestrian
Canada
About 1 month using the app
Shogun Labs, Inc. replied July 14, 2020

So happy that Charles could help you with your issues and that you had a good experience. Thank you for taking the time out of your day to leave us this lovely review!

Let us know if you need anything else.

Karl | Team Lead, Technical Support

January 15, 2018

Love this app. So easy to work with and if you get stuck Nick is there to guide you on the path. Up and running immediately. Let's me be the creative genius to manage my world. Worth every penny.

Luxurious Wedding Decor
United States
About 1 month using the app