Reviews (3,305)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
Refine
-
By rating
THE BEST APP EVER. I'm geeking out. Literally the coolest and easiest app to use ever. Brings Clickfunnels functionality to Shopify. 10/10 I Love You To Whoever Made This.
Great for editing product pages. However, the app will only load up pages partially every now and then. When this happens, it will create a duplicate product on your store with an image load error. Customers can see the error too.
Great features, great tutorials and great customer service - I definitely recommend this!
Easy to use, though not exactly childs play, took some working out but once I did was really great. A great selection of ready made elements to add straight into any page, pre formatted page template and insertable blocks of elements. Good training tutorials and the support was quick friendly and they actually made the changes rather than just giving hints as other apps have. WOuld recommend. Free trial offer makes it a no brainer so you can give it a try. Thanks Guys.
Worst application ever, layout of product page is terrible for being polite, and when you uninstall the app, still the layout does not come as it was before installing it. I would not be surprise if the positive reviews of this app are fake ones.
Hi Simone,
I'm sorry to hear that you had a negative experience with Shogun. We have tried to reach out to you several times over the last few days to help you resolve any issues that you are experiencing, but unfortunately, we have not heard back from you. We would love to help you resolve the issue - if you could reply to our team we would be happy to help.
In terms of the issues that you are facing, when you uninstall Shogun we do not remove the styles that are applied to pages - we allow users to keep their pages after uninstalling Shogun. A lot of users use this option if they do not currently need to edit their pages in Shogun - they can uninstall temporarily, or forever, if they no longer need to use Shogun and would rather not keep paying for a subscription.
However, if you would rather not keep the design of the pages that were created within Shogun we have a revert option available on pages that were imported into Shogun. The revert option allows you to remove all Shogun content from your page and revert it to its pre-Shogun state.
Would love to continue this conversation with you to get these issues resolved - please reach out when you have a chance.
Karl | Team Lead, Technical Support
(Have update my review from 3 stars to 4 - based on the Developer's prompt and promising reply to this review - hopefully can update again in future) I would really love to give this app 5 stars. The look & feel and overall potential are awesome. Unfortunately, on installing the app, we found that the feature to preview Templates is not functioning(?) This means we are not able to see what a template might look like, without using it to create a page - thereby using up one of the 25 pages that we are allowed by the pricing plan - every time. The developer is aware of the situation and working to correct it. Unfortunately, this means we have spent far more time trying to get around this problem than should be required. Customer support has been VERY helpful & responsive - but the app is not as advertised and has not lived up to expectations. While promising a fix to the problem, they cannot provide a time frame. I will update this review as things change. Meanwhile, I find myself using up my 10 day free trial and 25 pages - with a growing temptation to replace it with a different app.
Hi Nick,
Thank you for your review - I'm so sorry to hear that this bug is affecting your experience with Page Builder. As you said, our engineering team are aware of this issue and are actively working on investigating, testing and implementing a resolution for this issue. We always test bug fixes quite vigorously to ensure that it does not introduce other issues.
We generally do not give a timeframe for resolution of an issue as occasionally a ticket may end up requiring a more complex fix than originally expected - this can add to development time and to the time required for testing by our Quality Assurance team.
I've asked one of my team to reach out to you via email with a temporary workaround that should help you take full advantage of your 10-day free trial and the 25 page limit of your plan while we wait for a fix for this issue that you are experiencing.
I hope that our workaround helps for the time being. I would encourage you to get back to my colleague when you receive the email from them, and if you have questions, please let us know. If you'd like to speak with me via email, please let me know via the response and I'm more than happy to help.
Thank you for your patience.
Karl | Team Lead, Technical Support
We have been using PageFly until we ran into some site speed issue and decided to try this app. Although the drag and drop option is slightly easier than that of Pagefly, overall features are pretty much the same and won't explain the price difference. However, the worst part is that in our mobile version visitors cannot click on the products and our ticket has been left unattended for a week now, and counting. No one responds to even multiple update requests--let alone a solution. From the onboarding agent to support agents, all the parties are included in all 3-4 mails and no one cares to answer or write a word about it. We receive 80% of our traffic from mobile, and basically visitors are unable to view our products. We NEVER experienced such a technical problem left in the dark with Pagefly. Regardless the problem they always fixed it in a day or less. Just a food for thought for your decision process...
-UPDATE (March 14, 2023)-
Thank you so much for replying back to us, Burak.
We appreciate you taking the time and sharing further feedback with respect to your experience.
We'll look forward to assisting you again and would request you to please don't hesitate to reach out to us should you bump into any issues.
Thank you so much for your continued support.
--------------------------------------------
-UPDATE-
Hi again, Burak!
We have been trying to get in touch via phone and also via email, but we were not able to connect via the phone number we had on our end. We also haven't heard back from you via email.
We'll be happy to understand your concerns and assist you better if you could reach reply back to my email.
We appreciate your support.
----------------------------------------------
Hi there, Burak! Thanks for leaving us a review.
I am sorry to hear about your experience as this isn't something we would want you to go through. We pride ourselves when it comes to ensuring we offer support and answer any questions, or resolve issues at the earliest for you. I apologize for the inconvenience this has caused.
I am looking into this for you as I write this message and I also tried to reach out to you via phone, but it looks like the contact number we have on file isn't correct.
I am also going to reach out to you via email so that I can help assist you further and also help resolve this issue.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Awesome App. I emailed them regarding the product page and I got an answer within 2 minutes and they fixed my problem. Top notch customer service.
Plenty of building blocks, simple to use and incredible support.
Great tool to help build your own site if you are familiar with other website design building tools