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Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive, no-coding-required landing page customization. Many appreciate its user-friendly drag-and-drop feature and responsive customer service. It's praised for saving costs on developers and aiding business growth. Its ability to tailor pages to any device and sync across stores is also noted.

Edited March 4, 2018

Very good app and support services. Thank you

Bijouterie Altxorra
About 3 hours using the app
August 31, 2020

Give Kalen a raise, hands down the best customer experience I've had with an app.

The program itself is great and achieved everything we needed it to.

Restated Vintage
About 3 hours using the app
Shogun Labs, Inc. replied September 1, 2020

Thanks so much for your review! I'll be sure to pass on your kind feedback to Kalen! Glad to hear that you are also enjoying Shogun. :)

Karl | Team Lead, Technical Support

March 18, 2019

I tried to use this app, but it definitely disappointed me. Very bad drag and drop tool that i've used for a couple of hours without finishing a single element as i'd like...

About 2 hours using the app
Shogun Labs, Inc. replied March 18, 2019

Hello Viktor- Very sorry to hear that your experience was disappointing. We reached out immediately after this, and you refused to accept our help. If you change your mind, please feel free to reach back out to . We have a 24/7 support team based in USA, UK, India, Australia and Jamaica. Thank you. - Nick (Cofounder, Chief Product Officer)

Edited March 18, 2018

Using a page builder like this is WAY BETTER than trying to write some HTML on your own in standard page builder. Good variety of "blocks" (accordion, tabs, columns, etc). Product page has to be designed per product, but I spoke with the designer and that feature to apply a custom template to ALL products is on the roadmap for some future release. You can use "snippets" to kinda copy/paste the layout across all your products though. Would work for a store with maybe 20 products, but large stores would not have a good time with that limitation. Limited templates right now, but the designer is also working on releasing some new ones which is awesome. I might try this app again in the future, but right now it is not for me. Try it out for yourself though.

More Store Llc
United States
About 2 hours using the app
May 12, 2020

Hands down best customer service on the planet. spent over 2 hours helping me and getting me what i need. could not recommend a better app or company

Tomahawk Shades LLC
United States
About 2 hours using the app
Shogun Labs, Inc. replied May 14, 2020

So happy to hear that Kalen could help you! Looking forward to sending this review onto him! Thanks for taking the time to write the review. :)

Team Lead, Technical Support

May 11, 2019

Shogun's an incredibly useful toolbox, the interface is extremely user friendly, would definitely recommend, and I generally hate everything! :D

Urban Zen
United States
About 2 hours using the app
May 14, 2022

Amazing customer support, especially thank you to Rhys who singlehandedly helped me build out a landing page on a Saturday morning!

All Day Flavors
United States
About 1 hour using the app
Shogun Labs, Inc. replied May 15, 2022

Thank you so much for leaving us a review.

I am happy to hear that Rhys could help and I'll be glad to share the feedback with him.

Please let us know if there's anything else we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Edited January 25, 2019

They have been harassing me nonstop since I posted a non 5-star review, so now it’s a 1 star review.
Downloaded to add related products to select product pages. They are added in a 'Shogun' format, however much that may clash with your store's look. Otherwise intuitive and lovely for landing pages. Tough to justify @ $40/mo

20 Leagues
United States
About 1 hour using the app
Shogun Labs, Inc. replied March 18, 2019

Hey Jamie- this is on us for sure. You asked for us to not follow up, and we made a mistake and emailed you again asking if we could help fix this. You have been added to our "do not contact" list and we will make sure not to bug you (apologies in advance if Shopify sends you an automated email from this reply). If you ever feel like giving us another try, please email, or me personally, and we'll give you an additional free trial and help you with whatever you need. Thank you. - Nick (Cofounder, Chief Product Officer).

March 6, 2020

So I got my "10 day free trial" and got charged right away... Don't promote a 10 day free trial and not offer it. What a scam

About 1 hour using the app
Shogun Labs, Inc. replied April 28, 2020

Hey Valentina! For clarification, Shopify handles billing for all the stores in the app store. My guess is that you had the app installed at an earlier date, uninstalled, and then reinstalled later. The 10 day trial starts when you first install the app for the very first time, and expires 10 days later. Anyways! We're (1) generally happy to reset free trial periods upon requests (2) happy to refund you directly. Shopify sometimes issues app credits, but we are happy to just PayPal you ASAP. Email support and we will take care of you! Thanks Valentina. - Nick (Cofounder, Shogun) PS. I reset your free trial in case you'd like to give it another go :)

June 22, 2021

Unable to create a page, user support was delayed, app not intuitive, ok for pro designers only. Do not recommend, installed twice, spent time creating a page, very slow , difficult and finally gave up.

Linen Salvage Et Cie
United States
About 1 hour using the app
Shogun Labs, Inc. replied June 22, 2021

Hey Andrea,

I'm sorry to hear that you've been experiencing some troubles while using Shogun Page Builder. We appreciate the feedback. We do our best to make Shogun as intuitive as possible. In instances where something doesn't make sense to new users, we have a help center with articles tons of information on common questions.

We also have webinars with walkthroughs on how to get started and use common features.

I can see that you contacted us through chat. Our goal is to respond to each client within 5 minutes through this support channel. I can see that we did respond within 5 minutes to your request. Was there a different expectation as to how quickly we would get to you?

I'll be reaching out to you directly to see if we can provide any further assistance.

Kalen | Team Lead, Support
Shogun Page Builder