Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

February 24, 2022

App works fine! It may sometimes have some minor glitches but with the great support they give, it makes up for it.

Gungnir of Norway
Norway
Over 1 year using the app
Shogun Labs, Inc. replied February 25, 2022

Hi there! We sincerely appreciate the honest feedback and thank you for leaving us a review.

I am happy to hear that you are having a good experience with Shogun and our support team. Please don't hesitate to reach out to us if you have any questions in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

August 28, 2021

The app is worth the money, very easy and seamless to build a world class site. Additionally I had some issues whilst using Shogun, but the support team were very helpful in ensuring my issue was fixed promptly. I acknowledge that their job is difficult trying to consult on technical issues via email, but Joseph and Lamberto did excellently. Well done 11/10.

Crips and Co
Australia
Over 1 year using the app
Shogun Labs, Inc. replied August 29, 2021

Hey there! Thank you so much for your review and your recommendation. 😊

I am really glad to hear that Shogun is helping you build a world-class site and you are having such an awesome experience with the app and our support team.

I'll be happy to pass along your comments to Joseph and Lamberto along with the whole support team. Please reach out to us if we can be of any further assistance! 🙂

Sweetan | Team Lead | Support

September 4, 2021

Excellent app, the customer service is great! Their team is responsive and always follows up to check if everything is going well. Highly recommend!

Smart Shipping Supply
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 5, 2021

Hey there, Thank you so much for the review and the recommendation.

Really glad to hear our team could help and that you are having a good experience with Shogun.

Sweetan | Team Lead | Support

April 3, 2020

Shogun is very flexible and easy to use. We can execute almost any design with minimal coding expertise. Great customer support as well.

Upper Playground
United States
Over 1 year using the app
Edited October 7, 2020

Adam Lucas really helped solve all my issues, really good customer service! The software is great and makes it so easy to create a amazing website

Pan-n-Ice
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied October 6, 2020

Thank you for your review! So happy to hear that you could work with Adam to resolve the issues that you have been having.

Karl | Team Lead, Technical Support

April 7, 2022

Great customer service, I contacted today as I deleted a page by mistake and Justine recovered my page within a few minutes!

Vegana Marketplace
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied April 7, 2022

Thank you so much for your review! We really appreciate you taking time to leave us a review. I'll be sure your kind words get to Justine!

Thanks! Let us know if there is anything else that we can help you with. :)

Karl | Manager, Technical Support

May 15, 2021

A very good application, it has very powerful functions, I am most satisfied with Sweetan Mankotia, he quickly replied to my message and solved my problem. A great application, highly recommended

haoqiebike.com
United States
Over 1 year using the app
Shogun Labs, Inc. replied May 17, 2021

It's great to hear that Sweetan was able to resolve your problem quickly and that you're enjoying Page Builder so far. I will pass along your comments to Sweetan.

Kalen | Team Lead, Support
Shogun Page Builder

February 15, 2021

Fantastic platform ! Templets available or option to personalise !
The Support system very efficient ! Fast in replying and provide steps and video easy to follow even if you are not tech savvy !

FoxBeautyEtiquette
Switzerland
Over 1 year using the app
Shogun Labs, Inc. replied February 16, 2021

Thank you so much for your review! Glad to hear that you are enjoying Shogun!

Karl | Team Lead, Technical Support

September 27, 2020

I was having trouble with the margins and padding. It was causing text cluttering and image stretching. I corresponded with the Shogun Help Center and Colby was so patient and helpful. He helped me figure out everything and taught me how to better align text and images so I can avoid those problems in the future.

Joone Creative
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 28, 2020

Thanks for the kind words!

I'm so glad to hear that Colby was able to help. I'll pass along your comments to Colby :)

Kalen | Team Lead, Support
Shogun Page Builder

May 19, 2022

Superb support from the get go. Looking forward to using this app more to build out pages. Well done.

Mad Props
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied May 19, 2022

Thanks for the kind comments! We really appreciate you taking the time to leave a review :-)

Kalen | Team Lead, Support
Shogun Page Builder