Reviews (3,284)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.

July 31, 2021

The best customer service!!! Thank you Lynsey. So appreciated you taking the time to answer all our questions and even recording mini video tutorials that showed me exactly how to fix the issues that came up. Felt very cared for. Shogun is the best!

Self-Care Is For Everyone
United States
About 3 years using the app
Shogun Labs, Inc. replied August 1, 2021

Hey there! Thank you so much for the review. 🎉

We are glad to hear that you are enjoying Shogun and having a good experience. I'll be happy to pass along your feedback to Lynsey and the support team. 😊

Let us know if we can help you with anything else.

Sweetan | Team Lead | Support

January 14, 2022

Shogun replied to my email within the hour, sent screenshots of where the issue could be on the page I was building, completely solved my problem. Great service and customer support! Thanks! Sam - minkinteriors.com

Mink Interiors
United Kingdom
About 3 years using the app
Shogun Labs, Inc. replied January 14, 2022

Hi there, Thanks for the awesome review. We appreciate your honest feedback.

We are always happy to share screenshots and video tutorials where possible as it helps to analyze and answer the questions easily. I'll be sure to share your feedback with the entire team.

Let us know if there's anything else we can help with.

Sweetan | Team Lead | Support
Shogun Page Builder

April 27, 2021

App makes it easy to build nice looking pages without coding and the customer service is super fast and helpful.

Lykke Kaffegårdar
Sweden
About 3 years using the app
Shogun Labs, Inc. replied April 28, 2021

Thank you for your review! Really appreciate your kind words!

Karl | Team Lead, Technical Support

December 14, 2017

Easy to use, easy to customize and great customer service!

Drinkbhakti
United States
About 3 years using the app
December 16, 2020

Super fast response from Shogun's support team. They solved my problem in less than 5 minutes. Very happy!

recoverite-australia
Australia
About 3 years using the app
Shogun Labs, Inc. replied December 17, 2020

Glad to hear that we could help you out! Thank you for taking the time out of your day to leave us this review!

Let us know if there is anything else that we can help you with!

Karl | Team Lead, Technical Support

August 8, 2019

I used this app to add features on to the product page that my theme was lacking, and it works beautifully! Really helps add additional details about my product that I would like to show off, and the support team is very helpful.

True Outliers
Canada
About 3 years using the app
February 5, 2022

We love the ability to make our landing pages look great without any coding but also follow many of the performance marketing principles that lead to higher conversions

NOOMA
United States
About 3 years using the app
Shogun Labs, Inc. replied February 6, 2022

Thanks a lot for leaving us a review.

We are happy to hear that Shogun has been helpful in making your landing pages look great without any coding. Our easy-to-use, drag and drop elements allow you to design amazing pages in no time.

Please let us know if we can help with anything else in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Edited April 17, 2020

Great page builder! Makes things so easy. And their customer service team - especially Andre - are super helpful!

Update: They have been so helpful as we build several pages for our site! Andre is the best!

TruBrain
United States
About 3 years using the app
April 9, 2018

Shogun is excellent! It helped me customise my pages to suit my needs

Fitaz Functional Kinetics
Australia
About 3 years using the app
November 18, 2020

Great app, very good and quick customer service. A great app if you're looking at adding extra pages. I do wish you could create and use a product template for every product and then just change the content

Pointless Plants
United Kingdom
About 3 years using the app
Shogun Labs, Inc. replied November 19, 2020

Thank you for your review, and for your feedback! We really appreciate feedback - I'll make sure it gets in the hands of the right team. Feel free to send us any other feedback you have to support@getshogun.com

Thank you!

Karl | Team Lead, Technical Support