Reviews (3,305)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.

February 11, 2021

Still getting to grips with it but support is amazing and what it allows you to create and control is impressive.

Cefinn
United Kingdom
About 3 years using the app
Shogun Labs, Inc. replied February 11, 2021

Thank you for your review! Please let us know if there is anything that we can help you with. :)

Karl | Team Lead, Technical Support

Edited June 27, 2020

Second update, I have bumped it back up to 5 because I know how much reviews mean. They addressed the issues and all is well. I still warn to be careful with any coding with their app, make sure you follow things correctly otherwise youll be in a huge mess

Update: Still experiencing major issues with yotpo reviews populating on my pages. This has been nothing but a waste of time and money to try and resolve and shogun isn't helping.

Do NOT use shogun for a product landing page on your theme

Tough rating because I like everything you can do with building pages although its very time consuming to make adjustments for each display option.

I've also had a major issue with reviews not populating and have had to pay a developer a good amount of money to try and resolve a coding issue for reviews to populate on shogun pages. It's honestly been nothing but a pain and wasted time and money. I hope to update my review once they resolve this.

BALI Lash
United States
About 3 years using the app
Shogun Labs, Inc. replied June 29, 2020

Thank you for your honest review! Glad to hear that the team could help you out - however, I am very sorry to hear about the issues that you had, and may still be having. If you have any issues in the future, please do let us know - always happy to help. I hope that we can regain your trust in the future!

Karl | Team Lead, Technical Support

January 26, 2018

Great app, great support team.

How Much Ya Bench
United States
About 3 years using the app
March 19, 2021

Love using this app, makes my life so much easier, and the page looks fantastic. Customer service has been excellent, would highly recommend.

Missing Link Products
United States
About 3 years using the app
Shogun Labs, Inc. replied March 23, 2021

Thank you! Happy to hear that Shogun is helping you!

Karl | Team Lead, Technical Support

July 22, 2019

Shogun is not just one of the best page builder apps I have used, it IS the best page builder. It has made my job a lot easier by being able to create great pages myself without hiring a developer. They also are super helpful, get back to you super quick and even copy pages over to our other domains. Love it.

BOMBAY HAIR
United States
About 3 years using the app
April 6, 2022

Fast reply! Extremely helpful! Very helpful! I like this App support! Technical support specialist let me know the Shogun editor does not load JavaScript by default since it can sometimes cause major issues in the editor and this is what was causing the loading issue that I was seeing. Then he enabled JavaScript loading in the editor for our company account and now he fixed the issue. Because of this App support, I will definitely keep using this app.

VTN Store AU
Australia
About 3 years using the app
Shogun Labs, Inc. replied April 7, 2022

Thank you! So happy to hear that the team could help you out and get you back working as fast as possible! Please do not hesitate to reach out if you need anything else, or run into any other issues.

Karl | Manager, Technical Support

December 19, 2017

Highly recommend. Interface is super easy to work with (unlike Shopify's built-in page editor) & their customer support is beyond efficient. Would have left Shopify if not for this app.

Bekah Anne Accessories
Canada
About 3 years using the app
September 6, 2022

Shogun is a great app and provides us with everything we need when it comes to website design. Although the pricing is high, it provides a premium experiance across all platforms for our customers.

Base Camp Australia
Australia
About 3 years using the app
Shogun Labs, Inc. replied September 6, 2022

We greatly appreciate you taking the time and leaving us a review, Ben. 🙂

We are super excited to hear that Shogun provides you with everything you need for website design and that the premium experience your customers enjoy is an advantage. We also appreciate your feedback on the pricing and I'll be sure to share this internally with the team.

Please don't hesitate to write back to us if you bump into any issues or have any questions for us. Thanks for your continued support.

Sweetan | Client Services
Shogun Page Builder

July 31, 2021

The best customer service!!! Thank you Lynsey. So appreciated you taking the time to answer all our questions and even recording mini video tutorials that showed me exactly how to fix the issues that came up. Felt very cared for. Shogun is the best!

Self-Care Is For Everyone
United States
About 3 years using the app
Shogun Labs, Inc. replied August 1, 2021

Hey there! Thank you so much for the review. 🎉

We are glad to hear that you are enjoying Shogun and having a good experience. I'll be happy to pass along your feedback to Lynsey and the support team. 😊

Let us know if we can help you with anything else.

Sweetan | Team Lead | Support

August 21, 2018

Awesome customer support. Thanks Jill!!!

The Kala Collection
United States
About 3 years using the app