Reviews (3,284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, drag-and-drop interface that allows for easy creation of professional websites. They value the extensive customization options, including device-specific tailoring and multi-store syncing. Time-saving features like section creation, A/B testing, and SEO support are also praised. The customer service is noted for its quick, knowledgeable, and proactive approach. Many see it as a cost-effective solution, enabling updates without the need for a developer. It's recommended for optimizing stores and boosting conversions.
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Still getting to grips with it but support is amazing and what it allows you to create and control is impressive.
Thank you for your review! Please let us know if there is anything that we can help you with. :)
Karl | Team Lead, Technical Support
Second update, I have bumped it back up to 5 because I know how much reviews mean. They addressed the issues and all is well. I still warn to be careful with any coding with their app, make sure you follow things correctly otherwise youll be in a huge mess
Update: Still experiencing major issues with yotpo reviews populating on my pages. This has been nothing but a waste of time and money to try and resolve and shogun isn't helping.
Do NOT use shogun for a product landing page on your theme
Tough rating because I like everything you can do with building pages although its very time consuming to make adjustments for each display option.
I've also had a major issue with reviews not populating and have had to pay a developer a good amount of money to try and resolve a coding issue for reviews to populate on shogun pages. It's honestly been nothing but a pain and wasted time and money. I hope to update my review once they resolve this.
Thank you for your honest review! Glad to hear that the team could help you out - however, I am very sorry to hear about the issues that you had, and may still be having. If you have any issues in the future, please do let us know - always happy to help. I hope that we can regain your trust in the future!
Karl | Team Lead, Technical Support
Great app if you need to create pages and templates easily. The support team is very quick and efficient. Perfect experience so far.
We are so glad to hear that you are having a wonderful experience, Clement. Thanks for writing a review for us.
We appreciate your feedback about the ability to create and design pages/templates easily.
Our support team is always here to assist you.
Sweetan | Client Services
Shogun Page Builder
I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site.
A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue.
STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue.
AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together.
Holy cow! I cannot get over the customer service! Seriously legendary.
Hi there, Taylar! Thank you so much for taking the time and sharing your experience in the form of this review. We greatly appreciate the kind words and are glad to hear that your experience with Shogun and the support team has been an incredible one. 😊
Our support team strives to go above and beyond as we value your support. We are available 24/7 and we always like to ensure we can either resolve the issue for you or we can guide you in the right direction. I am so happy to hear that Rhys was able to help investigate the issue in the store. I have shared the feedback with our entire team and it really means a lot to us. 🫶
We'll be here to assist you again should you bump into any issues or have any questions, please don't hesitate to reach out to us.
Thank you so much for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
Great app, great support team.
Love using this app, makes my life so much easier, and the page looks fantastic. Customer service has been excellent, would highly recommend.
Thank you! Happy to hear that Shogun is helping you!
Karl | Team Lead, Technical Support
Shogun is not just one of the best page builder apps I have used, it IS the best page builder. It has made my job a lot easier by being able to create great pages myself without hiring a developer. They also are super helpful, get back to you super quick and even copy pages over to our other domains. Love it.
Fast reply! Extremely helpful! Very helpful! I like this App support! Technical support specialist let me know the Shogun editor does not load JavaScript by default since it can sometimes cause major issues in the editor and this is what was causing the loading issue that I was seeing. Then he enabled JavaScript loading in the editor for our company account and now he fixed the issue. Because of this App support, I will definitely keep using this app.
Thank you! So happy to hear that the team could help you out and get you back working as fast as possible! Please do not hesitate to reach out if you need anything else, or run into any other issues.
Karl | Manager, Technical Support
Highly recommend. Interface is super easy to work with (unlike Shopify's built-in page editor) & their customer support is beyond efficient. Would have left Shopify if not for this app.
Awesome customer support. Thanks Jill!!!