Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.

December 26, 2017

Works very, very well. Highly recommended! My childrenswear and accessories store would be lost without it! www.jumpingpuddles.co

Jumping Puddles
United Kingdom
3 days using the app
November 25, 2018

I have so many good things to say about Scout, I don't even know where to begin. :D

I'm going to keep it short and say that I'm MIND BLOWN & FASCINATED!

If you own a Shopify store, and don't use Scout, I guarantee you 100% you are losing sales. Get it while it's FREE!

This should be a paid app, and I would gladly Pay for it, because Ahmad is a genius man who created a genuis sales recovery app.

IslamiGuy ®
Sweden
2 days using the app
March 25, 2018

It really annoying the emails get sent from your iphone mailbox so in my case it was my personal email which is something I certainly did not want to do.

Calibre Gym Equipment
Ireland
About 2 months using the app
July 6, 2017

I am noticing on my dashboard that I have abandoned carts yet Im not receiving a notification message from Scout???

Dropship Lighting Store
United Kingdom
About 2 months using the app
May 14, 2018

Just started working with it and I like it already because it reminds me right away to touch base with customer.
I would give it 5 but I haven't worked with it long enough.

Travelfood Curated Wines
United States
About 2 months using the app
September 25, 2017

Installed for about a month, it never worked (and I have tons of abandoned carts from the analytics)

Boy To Girl Shop
Malaysia
28 days using the app
June 24, 2017

Can't get the app to work.
Sometimes it sends the msg and sometimes it does not.

Roomforleggings
Israel
13 days using the app
December 20, 2018

Its really helpful, thanks for the app, here in Chile theres a lot of people happy :) I recovery a lot of abandoned checkouts, I totally recommend

Amman Tea Blends
Chile
About 5 hours using the app
June 29, 2018

This App does not send messages or emails automatically, it only informs via Facebook messenger the abandoned carts in the store and gives suggestions of what YOU must do ... for me not solve for nothing!!!

Promotion Accessories Shop
Brazil
4 days using the app
July 14, 2017

I really wanted this one to work. It started off sending me messages on any Abandon Cart for the first day. Then it was sending everything as an abandoned Cart which I contacted one and they said they paid.. looked and yes they did. Then it was intermittent on what came in and missed a lot then started to give me paid customers as abandoned. Hopefully it gets the bugs taken care of.

Ocean Warrior
United States
4 days using the app