Reviews (187)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time abandoned cart recovery alerts, enhancing customer engagement and sales recovery. Its multi-channel communication via calls, SMS, and email fosters personalized customer interactions, building trust and relations. The app is user-friendly, ideal for e-commerce beginners, and free, making it attractive for small businesses. The support team is noted for their quick and effective assistance.

June 24, 2017

Can't get the app to work.
Sometimes it sends the msg and sometimes it does not.

Roomforleggings
Israel
13 days using the app
December 30, 2017

Really nice up. Completely different mindset to get that sale recovered.

Big Time Supps
United Kingdom
12 days using the app
November 20, 2017

What a great app!!! Can't say enough! If you wanna convert your abandoned checkouts, this is THEE app to have!
Scout gives you tons of information regarding abandoned checkouts and how to convert them into sales. The developer is extremely helpful. His customer service is above and beyond anybody we've used in the past....and this app is FREE!

Taking action as soon as a checkout is abandoned is ...

Mowtown Waldo Implement
United States
12 days using the app
October 13, 2018

great app to use to see who is buying or abandoning your products/carts and makes it easy to respond to customers.

Aisuru 100%
United States
8 days using the app
May 15, 2018

This app actually works! Can't believe I wasn't using this app earlier.

Campfireoutdoors
United States
7 days using the app
October 5, 2018

I always struggled with abandoned carts, This was the app I was looking since the beginning. PLUS it is FREEEEEEEEEEEEEEEE

Tinkle Gem
United States
5 days using the app
June 29, 2018

This App does not send messages or emails automatically, it only informs via Facebook messenger the abandoned carts in the store and gives suggestions of what YOU must do ... for me not solve for nothing!!!

Promotion Accessories Shop
Brazil
4 days using the app
July 14, 2017

I really wanted this one to work. It started off sending me messages on any Abandon Cart for the first day. Then it was sending everything as an abandoned Cart which I contacted one and they said they paid.. looked and yes they did. Then it was intermittent on what came in and missed a lot then started to give me paid customers as abandoned. Hopefully it gets the bugs taken care of.

Ocean Warrior
United States
4 days using the app
December 26, 2017

Works very, very well. Highly recommended! My childrenswear and accessories store would be lost without it! www.jumpingpuddles.co

Jumping Puddles
United Kingdom
3 days using the app
November 25, 2018

I have so many good things to say about Scout, I don't even know where to begin. :D

I'm going to keep it short and say that I'm MIND BLOWN & FASCINATED!

If you own a Shopify store, and don't use Scout, I guarantee you 100% you are losing sales. Get it while it's FREE!

This should be a paid app, and I would gladly Pay for it, because Ahmad is a genius man who created a genuis sales recovery app.

IslamiGuy ®
Sweden
2 days using the app