Reviews (187)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time abandoned cart recovery alerts, enhancing customer engagement and sales recovery. Its multi-channel communication via calls, SMS, and email fosters personalized customer interactions, building trust and relations. The app is user-friendly, ideal for e-commerce beginners, and free, making it attractive for small businesses. The support team is noted for their quick and effective assistance.

December 19, 2022

I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?

La Bimax Box
France
5 months using the app
December 26, 2017

Works very, very well. Highly recommended! My childrenswear and accessories store would be lost without it! www.jumpingpuddles.co

Jumping Puddles
United Kingdom
3 days using the app
November 25, 2018

I have so many good things to say about Scout, I don't even know where to begin. :D

I'm going to keep it short and say that I'm MIND BLOWN & FASCINATED!

If you own a Shopify store, and don't use Scout, I guarantee you 100% you are losing sales. Get it while it's FREE!

This should be a paid app, and I would gladly Pay for it, because Ahmad is a genius man who created a genuis sales recovery app.

IslamiGuy ®
Sweden
2 days using the app
March 25, 2018

It really annoying the emails get sent from your iphone mailbox so in my case it was my personal email which is something I certainly did not want to do.

Calibre Gym Equipment
Ireland
About 2 months using the app
July 6, 2017

I am noticing on my dashboard that I have abandoned carts yet Im not receiving a notification message from Scout???

Dropship Lighting Store
United Kingdom
About 2 months using the app
May 14, 2018

Just started working with it and I like it already because it reminds me right away to touch base with customer.
I would give it 5 but I haven't worked with it long enough.

Travelfood Curated Wines
United States
About 2 months using the app
September 25, 2017

Installed for about a month, it never worked (and I have tons of abandoned carts from the analytics)

Boy To Girl Shop
Malaysia
28 days using the app
June 24, 2017

Can't get the app to work.
Sometimes it sends the msg and sometimes it does not.

Roomforleggings
Israel
13 days using the app
December 20, 2018

Its really helpful, thanks for the app, here in Chile theres a lot of people happy :) I recovery a lot of abandoned checkouts, I totally recommend

Amman Tea Blends
Chile
About 5 hours using the app
June 29, 2018

This App does not send messages or emails automatically, it only informs via Facebook messenger the abandoned carts in the store and gives suggestions of what YOU must do ... for me not solve for nothing!!!

Promotion Accessories Shop
Brazil
4 days using the app