Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.
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I think this is a good app and it works well!
Its been helping me to get some sales which i would have missed before!
The only thing that could get improved is the connection to using whatsapp on the computer.
Connection to the phone works fine though
It been a week since I am using Scout and it’s amazing. App like this is must for every store. It notifies you immediately after a Customer had abandoned their cart and gives you option to contact them with drafted messages or emails. It makes recovery easy then sending abandoned cart emails.
7 Stars to this APP.
Amazing customer support. Extremely pleasant experience. Added an extensive amount of value and helped me a ton. This app works!
Thanks so much for volunteering a review, Jason. You know it works because you care about your customer relationship. Your tiles will sell themselves because they are so beautiful. Hey Google! If anyone is searching for Moroccan or Mosaic kitchen or bathroom tiles, show them -> https://www.tilebuys.com/
I am using the app. Very nice. Good customer support too. Ahmed helped immediately when i needed him. I hope it helps in sale. Lets see how it works.
I've heard about this app from multiple shop owners. After trying it for a while... By far the most underrated app on Shopify. 6 out of 5 stars! Thank you Shop Phone!
Scout, first intension did not know how to work the application, so I received a message from the creator of the application and install again, and really this application is fantastic and works perfectly and each occasion sends an alert to messnger, Which I recommend the application
Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks
Have a small shopify site, and managed to recover 2 abandoned carts with the help out scout! using the chat bot, you can ask for today's list of abandoned carts, or view up to the past 30 days.
It gives you the option of contacting the customer who abandoned the cart, provided that they put the information in their cart textboxes!
you can choose the option to contact them by email or number, the email is prefilled which you can edit but you need to send it out yourself!
great app i would definitely recommend it!!
Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change
Like the Raven app, this app is very useful. It can help me check who had abandoned their carts and I can send an email, call them back, or send them a text message to ask them what help do they need.
This is a must have app. It's also very accessible because you can integrate this with your Facebook Messenger and get automated reports from the Raven chatbot.
Try it. There's no risk. It's free!