Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 25, 2018

This app is amazing! I wanted to use it for a few weeks before posting my review. This app really works! Whenever someone abandons a cart in your e-commerce site, you instantly receive a notification with the contact information. It allows you to either call, sms, or email the customer. It is definitely a great way to get customers back! Excellent work guys!

United States
Time spent using app: 6 months
February 22, 2018

Probably the best App on Shopify! Virtually have success securing the sale each time that I am notified of a would be customers abandoning their cart. Highly recommended.

Cool Awesome Boss Stuff
Time spent using app: 4 months
February 7, 2018

Hi Folks, you may install this application even without thinking. Best for abandoned cart recovery.
Vikas Arora


Tulip Smile
Time spent using app: About 3 years
February 2, 2018

This App has saved MANY sales for my business! I HIGHLY recommend using this app, it is truly a game changer! The staff at Scout are also very personal and will help you with anything!

Glassworks Unlimited
United States
Time spent using app: 6 months
Edited January 31, 2018

The app's developer, Ahmad, came all the way to Belgium from Canada to meet me and spend hours advising me on how to improve my shop. Everything from how to optimise my homepage to attract more customers and SEO optimisation to funnels, branding and building trust. His advice as well as this app propelled me to a new direction.

This app is the shortway to increased sales and recovered abandoned baskets as well as honest customer feedback, in other words it's going to make a huge difference to your business. The app is perfect for (not only) small businesses with more expensive products. It allows you to speak to your most interested potential customers, close the sale by addressing their concerns and/or get honest feedback from them so that you can improve on your service and your business.

Time spent using app: Almost 3 years
December 30, 2017

Really nice up. Completely different mindset to get that sale recovered.

Big Time Supps
United Kingdom
Time spent using app: 12 days
December 26, 2017

Works very, very well. Highly recommended! My childrenswear and accessories store would be lost without it! www.jumpingpuddles.co

Jumping Puddles
United Kingdom
Time spent using app: 3 days
December 19, 2017

Amazing customer service and innovation. Great tool. Highly recommend to anyone!

Bennett Lombardo Photo
United States
Time spent using app: 5 months
November 21, 2017

Such a simple yet incredibly valuable app! A must have for any small business.

We've been using Scout to recover abandoned checkouts and to thank our best customers. It's great having timely notifications and Scout's insights come directly through Facebook Messenger. It allows me to handle each customer right away (which is the most appropriate time).

Calling and SMSing abandoned checkouts has not only increased our recoveries but the feedback from customers has helped us optimize our store and improve the customer experience.

What is even more incredible is their customer service. When I first installed I was having problems configuring the app but their team solved the issue and got me set up in no time at all. It was honestly one of the most positive customer support experiences I've had with a Shopify app developer.

Thank you Scout!

College Goods
Time spent using app: 4 months
November 20, 2017

What a great app!!! Can't say enough! If you wanna convert your abandoned checkouts, this is THEE app to have!
Scout gives you tons of information regarding abandoned checkouts and how to convert them into sales. The developer is extremely helpful. His customer service is above and beyond anybody we've used in the past....and this app is FREE!

Taking action as soon as a checkout is abandoned is the key to converting. Scout gives you the opportunity to do that!
Plus, you get very professional scripts for calling or emailing the customer... so that helps with stage fright!!!
This app really opened my eyes about how to handle abandoned checkouts!!!

Mowtown Waldo Implement
United States
Time spent using app: 12 days