Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.

August 19, 2017

Awesome app. www.allexpressnow.com

Multi Niche C
United States
3 months using the app
October 12, 2019

I love this app., thanks to the developers and thanks for making it free. Highly recommend. I'm happy to know that it is helping to recover carts.

Ann More Products
United States
3 months using the app
Edited September 26, 2018

Scout is very helpful and useful app, especially the core concept of the app which not only helps you recover carts but also lets you have one to one conversations with your customers.
One of the best customer service i ever recieved. Initially i had some issues so i got in touch with customer service who quickly resolved everything.
The app allows you to email, whatsapp, recover abandoned carts and a lot more. Looking forward to all their new upcoming features. Thanks Scout customer service team.

Wakey Dew
United Kingdom
3 months using the app
March 22, 2018

We've been using scout for our growing business and it is a great way to keep up good communication with our audience that feels personalized. Our abandoned carts convert at a much faster rate now!

Wear Your Music
United States
2 months using the app
September 15, 2019

This app is fantastic and did what we expect. We use it to improve our abandon recovery. If u also want to do direct marketing upon abandoned cart, we will recommend this app to you. Also great customer service. Would be even better if we can add photos to the email template. Thanks

DearBell
Hong Kong SAR
2 months using the app
March 26, 2018

My name is Jose I am new to e-commerce I have no experience doing this, so I started looking for some free apps cuz my budget is small so I found this amazing app called Scout, I just went through the great training that it has before starting this app is unbelievable you have to try it

Trendynavarro Com
United States
2 months using the app
April 28, 2017

Thanks for building this smart method for reaching out to folks who show some interest in our products. I got a warm lead the same day I installed this app!

It's also nice to have a suggestion for the conversation to get us in the mindset to talk to customers. As small business people doing a multitude of tasks, our minds are always on something else when a lead comes in.

I closed the deal on the first call. Can't wait to get the next one.

Everythingtiny
United States
2 months using the app
July 4, 2018

This app is really cool. Personalized attention to interested customers is the best way to close a sale. We close more sales with Scout's alerts. Thank you!

Fabnics Surplus
India
About 2 months using the app
July 20, 2021

Anxgjekllaljcnndhchjskamenbdjxjsnhsjsbbfjrojxjsjsuuwonfbxhsojwbrhxushakenxushakdjxbajwjhxhabzuheixjhajwvzvzp

White Lotus
United States
Almost 4 years using the app
May 29, 2018

I think this is a good app and it works well!
Its been helping me to get some sales which i would have missed before!

The only thing that could get improved is the connection to using whatsapp on the computer.
Connection to the phone works fine though

Mark Baigent
Austria
Almost 4 years using the app