Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.

October 30, 2017

Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.

Merimari
Canada
15 days using the app
September 20, 2019

Pretty good so far. Instantly notifies me of an abandoned cart (I tested this by abandoning a cart myself) and suggests what to say to recover the sale.

The Bath Bomb Outlet
United States
13 days using the app
December 30, 2017

Really nice up. Completely different mindset to get that sale recovered.

Big Time Supps
United Kingdom
12 days using the app
November 20, 2017

What a great app!!! Can't say enough! If you wanna convert your abandoned checkouts, this is THEE app to have!
Scout gives you tons of information regarding abandoned checkouts and how to convert them into sales. The developer is extremely helpful. His customer service is above and beyond anybody we've used in the past....and this app is FREE!

Taking action as soon as a checkout is abandoned is the key to converting. Scout gives you the opportunity to do that!
Plus, you get very professional scripts for calling or emailing the customer... so that helps with stage fright!!!
This app really opened my eyes about how to handle abandoned checkouts!!!
EXCELLENT!!!!!

Mowtown Waldo Implement
United States
12 days using the app
October 13, 2018

great app to use to see who is buying or abandoning your products/carts and makes it easy to respond to customers.

Aisuru 100%
United States
8 days using the app
May 15, 2018

This app actually works! Can't believe I wasn't using this app earlier.

Campfireoutdoors
United States
7 days using the app
December 19, 2018

The app is great. However, unfortunately the delay kills the idea of instant nofications and affects the efficiency of your messages. With me the delay is over 4 hours sometimes.

But I still recommend it.

QuintalPet
Brazil
5 months using the app
October 5, 2018

I always struggled with abandoned carts, This was the app I was looking since the beginning. PLUS it is FREEEEEEEEEEEEEEEE

Tinkle Gem
United States
5 days using the app
Edited October 1, 2018

See who is buying or abandoning your products in real time and easily respond with well thought out win back strategies.

DecksGo
Canada
4 months using the app
December 19, 2022

I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?

La Bimax Box
France
5 months using the app