Shop Phone Alerts & Auto Email , 185 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    170
  • 4% of ratings are 4 stars
    8
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    3
Edited May 14, 2018

Update, exceptional app. Recommended for everyone. Using it for my brand @ www.devotedstore.com

Devotedwear
India
Time spent using app: About 1 year
November 10, 2017

Scout is a must-have with so many functions abandoned cart tracking an the option of sending your customers a handwritten text Style thank-you letter. Scott has definitely save me from a lot of headaches and truly allow me to focus my time where it is needed.

Kramstarr
United States
Time spent using app: 7 months
November 7, 2017

I was so frustrated by not being able to immediately get a notification when someone abandoned cart. Those missed opportunities need to be jumped on ASAP. Scout has not only given me instant notifications, but also sends me all the abandon details I need, along with direct access to get in touch with the potential customer through whichever channel works best.

Cannaseur Io
Canada
Time spent using app: Almost 3 years
November 3, 2017

Truly an AMAZING APP ! Thank you :)!

Blazelit
Canada
Time spent using app: About 1 year
November 1, 2017

Love Scout. Scout makes me feel good about talking to my customers. And I love that it focuses on customer relationships and not just abandoned checkouts. Every day I get an alert on my best customer, and Scout asks me if I want to send a handwritten note. I tried it, and got an amazing reply from my customer already. Anyone who wants to build brand loyalty should use this app!

Huely
Canada
October 30, 2017

Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.

Merimari
Canada
Time spent using app: 15 days
September 25, 2017

Installed for about a month, it never worked (and I have tons of abandoned carts from the analytics)

Boy To Girl Shop
Malaysia
Time spent using app: 28 days
August 19, 2017

Awesome app. www.allexpressnow.com

Multi Niche C
United States
Time spent using app: 3 months
August 16, 2017

I love the app. I get a facebook message when there's an abandoned cart and then I call or email them back asap when they're still close to buying. It's free so it's a no brainer.

Zappy Wheel
United States
Time spent using app: 3 months
August 4, 2017

Totally LOVE this app and not just because its FREE... but because it allows my small business to have a 'customer support' feel to my business. Which builds customer trust etc. It is easy to use. And as long as I am using mobile data, or wifi... I can offer customer support wherever I am. Brilliant! A totally MUST have app for small businesses and if you are just starting out with shopify.

Little Wings Nz
New Zealand
Time spent using app: About 2 years