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1. The product no longer works correctly. Parts work and other parts do not.
2. The interface is broken and is unusable.
3. I am afraid to remove the app before all the services are turned off because it may leave us in a worse unfixable predicament.
4. Support does not respond.
I have 2 stores with the same issue.
Big problem. Shopify needs to intervene.
my experience on shop is too high
Muito boa
Dear 1001 Utilidades,
Thank you so much for your 5-star review! We are thrilled to hear that you find Shop Secure "muito boa" and that it has been serving you well over the past month. Your positive feedback from Brazil means a lot to us, and we are glad that our app is meeting your needs and expectations.
If you have any suggestions or need any assistance in the future, please don't hesitate to reach out. We're here to help!
Obrigado novamente!
Best regards,
The Eggflow Team
good
merci secure
Dear My Store,
Thank you so much for your 5-star review! We are thrilled to hear that you find Shop Secure "muito boa" and that it has been serving you well over the past month. Your positive feedback from Morocco means a lot to us, and we are glad that our app is meeting your needs and expectations.
If you have any suggestions or need any assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
The Eggflow Team
Muito bom....
Dear Desejoelectro,
Thank you for your fantastic 5-star review! We're delighted to hear that you find Shop Secure "muito bom" and that it has been beneficial to you over the past month. Your positive feedback from Brazil is greatly appreciated, and we're glad our app is meeting your needs.
Should you have any suggestions or require assistance in the future, please feel free to reach out. We're always here to help!
Obrigado novamente!
Best regards,
The Eggflow Team
This app was very important for me. I was able to block access from certain countries. Also very important is the right click disable. It even disables the 'F12' key on browsers!!!
You also get a GDBR cookie consent bar with this app which is a nice add-on!
Signed up for the $9 plan worked for about a month, now just the dreaded 404 page, but the $9 debit from our account works fine.
Dear BULK SERUMS,
We sincerely apologize for the issues you've experienced with the $9 plan. We understand how frustrating it must be to encounter a 404 page after the app was working fine for about a month. Your long-term support over the past four years is incredibly valuable to us, and we are committed to resolving this issue promptly.
Please reach out to our support team at support@eggflow.com so we can investigate and fix the problem as soon as possible. We also want to ensure that any billing discrepancies are addressed immediately.
Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused.
Best regards,
The Eggflow Team
A very powerful set of tools. Simple to execute. Mostly using the protect images and text feature. Having had a fraud attempt made on my business from a far off land that I don't sell in anyway, I like that i can just nix my web exposure there with a button click. Easy!
Once upon a time, it worked fine and they responded to a support request.
Now, finding out by surprise, our website which supposedly blocked China is fully open to China. Nobody answers emails or web support requests.
In addition, after removing the app, there is still a lot of code left on the website that is causing performance issues.
Dear Rhinestone Jewelry Corporation,
We deeply apologize for the issues you've encountered with Shop Secure. We're sorry to hear that your website is no longer blocking China as expected and that our support has been unresponsive. Your feedback is important to us, and we regret any inconvenience caused during your almost four years of using our app.
Please reach out to our support team at support@eggflow.com so we can address these issues immediately. We are committed to resolving the problem with blocking China and ensuring that any leftover code from the app is removed to improve your website's performance.
Thank you for bringing this to our attention. We value your long-term support and are dedicated to making things right.
Best regards,
The Eggflow Team