Shop Secure , 122 reviews
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I installed this app to try to block spam bots currently on my website and immediately it redirected my website to a page saying my country was limited, and I could not view my own website! Not good!!
Hi there,
Thank you for your feedback.
We regret the app uninstalled. However, we still want to check this issue the most clearly. So we saw that you were used the Whitelist feature with the USA. When you add a country to Whitelist, then all other countries will automatically get blacklisted without using the Blacklist feature. For example, it's unnecessary to whitelist the US then blacklist Brazil, since Brazil has already been blocked once the US is whitelisted.
So we wonder if there's anything confusing in setting, leading to blocking your country access. Is the USA your country? Please check your country for me on your end and let me know the result of it.
Feel free to let me know if you have any other problems via our email ( felicia@eggflow.com) or live chat.
We hope that we will be seen you reinstalled and supported you once again.
Have a nice day!
Eggflow Support Team.
I installed this app only to find the shopify logo of the bag appeared on my website, when i clicked on it, it allowed me to go into edit mode of the website. I did this also from a laptop straight by putting the url into the browser. Same thing i could go into the shopify editor. Left message on the chat and also sent an email to support, no response in three days. Now I have uninstalled as do not want anyone getting access to the website,
Hello Jay!
I received your email on July 2 and replied to it right away, could you recheck your inbox? Also, I could not find any chat record under your email, so could you let me know what email you used? Please email me at felicia@eggflow.com
As for your concern, the Shopify logo is shown to ONLY you because you are currently logged in your store back end (regardless of your devices). Other visitors and customers can NOT see the bar, so no worries about it.
To try it, simply open your site in incognito mode and you won't see the option anymore.
Rest assured, this is not caused by our app, or any app at all. It is simply a feature of Shopify.
If you are willing to give Shop Secure another chance, I would be happy to help you with any problem you have.
Have a nice day!