Reviews (129)
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1. The product no longer works correctly. Parts work and other parts do not.
2. The interface is broken and is unusable.
3. I am afraid to remove the app before all the services are turned off because it may leave us in a worse unfixable predicament.
4. Support does not respond.
I have 2 stores with the same issue.
Big problem. Shopify needs to intervene.
my experience on shop is too high
Muito boa
Dear 1001 Utilidades,
Thank you so much for your 5-star review! We are thrilled to hear that you find Shop Secure "muito boa" and that it has been serving you well over the past month. Your positive feedback from Brazil means a lot to us, and we are glad that our app is meeting your needs and expectations.
If you have any suggestions or need any assistance in the future, please don't hesitate to reach out. We're here to help!
Obrigado novamente!
Best regards,
The Eggflow Team
Signed up for the $9 plan worked for about a month, now just the dreaded 404 page, but the $9 debit from our account works fine.
Dear BULK SERUMS,
We sincerely apologize for the issues you've experienced with the $9 plan. We understand how frustrating it must be to encounter a 404 page after the app was working fine for about a month. Your long-term support over the past four years is incredibly valuable to us, and we are committed to resolving this issue promptly.
Please reach out to our support team at support@eggflow.com so we can investigate and fix the problem as soon as possible. We also want to ensure that any billing discrepancies are addressed immediately.
Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused.
Best regards,
The Eggflow Team
good
It stopped working, support doesn't respond, now I am afraid to remove it, because someone posted a review that it broke their store. Oh no! I need to remove it too, because it doesn't work and nobody responds.
Dear Bridal Store Jewelry,
We sincerely apologize for the inconvenience you've experienced with Shop Secure. We're sorry to hear that the app has stopped working and that our support team hasn't been responsive. We understand your concern about removing the app due to potential issues.
Please contact our support team directly at support@eggflow.com so we can assist you with safely removing the app and resolving any issues. Your feedback is crucial, and we're committed to addressing this promptly to ensure your store's functionality and your peace of mind.
Thank you for bringing this to our attention and for your patience over the past three years of using our app. We're here to help.
Best regards,
The Eggflow Team
apps working well i just install and add product setup
Dear Delicious Design Store,
Thank you for your review and for sharing your experience with Shop Secure. We're glad to hear that the app is working well for you and that the product setup process has been smooth.
If there's anything we can do to enhance your experience further or if you have any suggestions for improvement, please don't hesitate to reach out. Your feedback is important to us, and we're here to help.
Thank you for your support over the past three months!
Best regards,
The Eggflow Team
merci secure
Dear My Store,
Thank you so much for your 5-star review! We are thrilled to hear that you find Shop Secure "muito boa" and that it has been serving you well over the past month. Your positive feedback from Morocco means a lot to us, and we are glad that our app is meeting your needs and expectations.
If you have any suggestions or need any assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
The Eggflow Team
Muito bom....
Dear Desejoelectro,
Thank you for your fantastic 5-star review! We're delighted to hear that you find Shop Secure "muito bom" and that it has been beneficial to you over the past month. Your positive feedback from Brazil is greatly appreciated, and we're glad our app is meeting your needs.
Should you have any suggestions or require assistance in the future, please feel free to reach out. We're always here to help!
Obrigado novamente!
Best regards,
The Eggflow Team
perfect
Dear Djurens Drömmar,
Thank you so much for your perfect 5-star review! We're thrilled to hear that Shop Secure has made a great impression on you in just 3 days of use. Your positive feedback from Sweden means a lot to us, and we're delighted that our app is meeting your expectations.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Thank you once again!
Best regards,
The Eggflow Team