Shopify Email , 1,494 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, simplicity, and cost-effectiveness, making it ideal for small businesses. They value its customizable email templates, mass emailing feature, and robust analytics capabilities. Additional features such as product insert, review feature, and easy addition of subscribers, products, and discounts to emails are also favored. The app's transparency in showing bounced or spam-reported emails is commended. It's seen as a cost-effective and efficient solution for basic email functions.
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Excelente app, aunque seria genial si pudiera uno modificar los espacios cuando se agregan imágenes.
Looks good- but I need to send more than 4 emails in a week. Not all emails go to all subscribers and I need targeted content for each group.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. As of right now there is a maximum limit of 5 emails every week. I will be sure to pass your feedback on to the developer team and hopefully this is something they can look into for future updates.
I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
Easy to use Readymade email helps alot thanks for providing such a beautiful plate form which cost nothing
Wow, not surprised when it's done by Shopify. Clean, minimalist, easy to use app that removes the huge hassle of apps like MailChimp or Klaviyo. Of course for now it's not as complete in terms of functionalities as bigger apps but, for small needs (few newsletter sent throughout the year), it's perfect ! Sent a campaign in 8 minutes, instant statistics and income generated all within the app this will replace any CRM in future if more functionalities ! Thank You !
Tried it since it was free. Now I'm going to look for something else. They need to do a lot of work on this to make it worth using.
Hey there,
Amy here from Shopify. I appreciate you taking the time to leave us a review. I'm going to send you an email to open up the lines of communication here. I would love to hear what you feel is missing from the app, that is needed before you use it. This way I can pass it along to my developers.
Amy l Shopify
Shopify will simply stop the campaign for several reasons. If too many unsubscribe or bounce it will stop sending the email and since there are zero reports, you have no idea who was sent the email and who wasn't. I've tried to make it work with custom groups but it's so frustrating when only 45% of your emails go through. 1. We ran a contest for a free giveaway. 2,100 people signed up. After 1k emails were sent, shopify stopped it because too many people unsubscribed. But all these people literally entered to win and be notified by email. Since there are no reports, I can't tell if the winner was notified they won, and now I am getting calls all day from others who entered because they never got the winner announcement email. Can't resend the entire campaign because then 45% of our customers will get a duplicate email and surely report us as spam at that point. 2. When I first launched the store, I uploaded our customer list from our brick-and-mortar shop from over the past couple of years of people that were in our newsletter. 1,800 customers total. There were some bounces because some were work emails, or incorrectly entered etc. We sent a launch email to notify them of the new online store, and again shopify stopped the campaign at 45%. And again, since there are no reports we can't tell who was notified and who wasn't, and we can't resend the email to the other half that never received it the first time. Shopify does a lot of things right, this ain't one of them.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review on the Shopify email. I'm really sorry to hear of the struggles you were facing with sending email campaigns.
I will send you an email to open up that line of communication and we can pass over this feedback to the app developers.
Claire - Shopify
love this app so much! It is so user friendly and the templates are great! HIGHLY RECOMMEND THIS! :)
Shopify has some work to do with this app.... Not that impressed at all. Apart from not being able to mail more than 1000 mails in one go, it lacks many other basic features. Brush up on this already. Very frustrating that we have to send in segments... WE WANT TO MAIL ENTIRE LISTS!! Dont you guys want to make extra cash when we go over the available Free quota? You limiting us from reaching our databases and reducing our sales conversions. Ridiculous.
Thank you for taking the time to write a review. I can definitely appreciate how helpful these features would be, and I'll be sure to share your feedback with the relevant team. Thank you. - Brie, Shopify Support
Shopify Email App is not honoring image sizes. Re-sized and imported a 150x150 logo and once it loaded the image significantly increased in size. I have not been able to find a solution to this.
Hi there, CurrantC. Thanks for taking the time to leave us a review for Shopify Email. I did some testing in my own store and when adding an image to an added 'Section' of your email template, the template attempts to optimize the image to fit the width of the email. If you're looking to add a 150x150 logo image, you can click on the 'header' section that appears in the template. Within that section is an option to enable and upload a logo image. I tested this in my own store with a 150x150 logo image and my logo appeared beautifully at the top of my email.
If you're looking to add your logo image to an added section of your email, try uploading an logo image that's 480-600 pixels wide. This should optimize the image to fill the space of the section without expanding into something too blurry to read.
If you're looking to introduce a smaller version of your logo image outside of your header section, (so let's say the middle of your email, for example) you will want to look into adding a custom-coded section to your email which will house that image at your desired dimensions.
Hopefully you find the information in this reply helpful! If you have any questions, feel free to reach out to our Live Team (https://bit.ly/2AWw5VA) for some additional assistance. -Imogen, Shopify Support
I really like using this app it's really simple to use. Anyone would be able to use it, that's how easy it is. Love it!!