Shopify Email , 1,424 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and cost-effective, appreciating its seamless integration with Shopify stores, customizable templates, and analytics. They value the mass emailing, product insert, and review features. However, some report issues with email delivery and scheduling, and discrepancies in the number of emails sent. There are requests for more advanced features like adding videos or GIFs to emails and a wider template variety. Despite these, its simplicity, transparency, and functionality are its key strengths.

September 15, 2020

No "thank you for subscribing" email possible!? More expense and time wasted on another app just to get this feature. What a glaringly obvious failure.

Amanita Audio
Australia
2 days using the app
Shopify replied September 22, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are continuing work to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

November 10, 2020

My first email campaign has now been sent out. The app is simple to navigate and easy to use. Awesome!!!

Re-Rides
Australia
About 2 hours using the app
May 7, 2021

Awesome App! Love it, makes it easy and affordable! Would recommend to anyone looking to email market their store!

Premium Spices
New Zealand
About 2 hours using the app
March 14, 2021

It's very easy and convinient for me.
The only complain I have is that I want to use "liquid tags" in email messages.

InstaChord
Japan
About 22 hours using the app
February 12, 2021

Could not be simpler and more straightforward. After using other platforms that make email marketing customization too complex and expensive for small brands this is a welcome change.

La Petite Chose
United States
About 2 hours using the app
Edited November 25, 2020

So far so good! I have just used the template for Black Friday. Will update Tuesday if it worked well for us. Love that you are charged per email (with freebies) as most email clients charge on a monthly subscription basis. Thank you and have a great Black Friday everyone! Marie www.loveamberx.co.uk

Love Amber X Ltd Baltic Amber Jewellery and Silicone Teething Necklaces
United Kingdom
About 2 hours using the app
April 13, 2021

SO easy and I appreciate it is included in cost. I was able to create my first welcome email and I am excited to send out!

Gillian Inspired
United States
About 2 hours using the app
January 22, 2021

It was easy to use and it worked well. Editing was easy and there are enough possibilities. I recommend Shopify email.

kustom.fi
Finland
About 15 hours using the app
November 9, 2020

I used it to make my first mailing. Absolutely perfect would recommend it to everybody...very easy and even had a template in my own website colours

TeaSaltAndSpices
Netherlands
About 1 hour using the app
January 6, 2021

Honestly, this is the first e-mail newsletter that we've scheduled so while it's been an easy enough setup, we have yet to really understand how helpful it is.

4 BeanS
United States
About 1 hour using the app