Reviews (2,070)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

January 12, 2023

I like the app, but I don't care much for the templates. They seem to be out of date. Also, how do I update my business physical address.

Angel Creations Boutique
United States
Almost 2 years using the app
Shopify replied February 27, 2023

Hey there. Thanks so much for taking the time and sharing this feedback with us. We’re always looking to evolve our templates, and will be sure to pass your feedback to our development team.

As for updating your business physical address, this pulls from your store’s business settings. Check out the steps to update that here: https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-business-settings#set-or-change-your-business-address

Thanks! - Clare, Shopify Email

September 14, 2020

App is great and easy to use! Will definitely be using it more but would be great to get more fonts and product grid customisations.

Shimmer Bazaar
Australia
Almost 2 years using the app
August 11, 2020

This app is amazing. Not only is there an option to create an email campaign from a blank template, there is also a great selection of templates to use. There is no limit to how many subscribers either like there is on Mailchimp. Highly recommended!

HairMadeEasi
United Kingdom
2 months using the app
April 15, 2021

nice application. the only thing is it would be useful to show the actual discounted price of the products

Azienda Agricola Alba
Italy
Almost 2 years using the app
January 7, 2021

I have made the terrible mistake of using omnisend only to find myself with horrific headaches and a very unfriendly user experience. Thank you so much, Shopify for your easy to use interface and great service as always.

Canes Galore
United States
2 months using the app
February 15, 2021

I used this app to send out new releases to subscribers. It worked great and easy to use. Just wish there were a few more templates to choose from.

Reli Brands
United States
Almost 2 years using the app
February 22, 2021

Simple, quick and easy. Helping me get up and going with email marketing so thank you to Shopify email for making the process so good.

PetsBestBuddy
United Kingdom
2 months using the app
Edited April 5, 2021

Très pratique, facile et efficace. Je peux envoyer mes Emails de promotions à mes clients en un rien de temps. Hyper simple, un gain de temps pour moi énorme.

M-EGVA
France
2 months using the app
November 7, 2020

All revved up and ready to go. Easy to customize and modify as you choose. A time saver without a doubt.

The Stay At Home Barista
United States
About 2 months using the app
September 1, 2021

really happy shopify made this app so i do not need to pay extra for mailchimp or klaviyo, thank you

wellingtonbrands
United States
About 2 months using the app
Shopify replied September 13, 2021

Hey, there. Thank you for taking the time and sharing this great review! We are so happy to hear that Shopify Email is benefiting your shop and business. Thanks again! -Marty, Shopify Support