Reviews (1,909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and ease of use, particularly highlighting its seamless integration with Shopify which simplifies email campaign management. It offers a range of customizable templates, though some merchants desire more advanced features. Key benefits include robust analytics and automation tools like abandoned cart recovery, enhancing marketing efficiency. The free plan is popular, allowing up to 10,000 emails per month at no cost, beneficial for reducing operational expenses. Merchants report successful marketing campaigns with noticeable increases in sales and customer engagement, making it a recommended choice for enhancing marketing efforts within the Shopify ecosystem.
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DON'T WASTE YOUR TIME ON THIS APP RIGHT NOW.
First email got 30% opens, then got restricted for trying to send a 2nd email with a few days?
No ability to filter by opened / not opened so don't understand how else I could have done it. Now being told there are weekly sending limits.
App looks nice hence the 2 stars but unusable right now. Will have to move back to Mailchimp. Wish I hadn't wasted a day setting it all up ♂️
Hey there,
Amy here from Shopify. I appreciate you sharing your feedback with us. We are consistently making changes to our apps to make them better suite our Merchants needs. I'm going to send you an email to open up the lines of communication here so I can provide your feedback to my team.
Amy l Shopify
Needs more layout options! It's good, but it's needs more creative options to do different layouts. Needs ability to changes size of images. Thanks! Also, I had trouble filtering my customers by the product they bought. I needed to send out an email to all my customers who pre-ordered left handed picks, and I had to manually tag 200 customers. There needs to be the ability to filter customers by the product they purchased. Shopify is great though. Nice work!
Hey there!
Amy here from Shopify. Thanks so much for taking the time to leave us some feedback. In terms of your customer list, that would be something done directly in Shopify, I’ll take a look and see what options there are.
We are consistently working on new templates. I would love to hear more in terms of what you are looking for. I'll send you an email so we can continue this conversation!
Amy l Shopify
why do offer this app for download to be told that it is not available yet, can you advise when it is available please
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what I can find out for you.
Amy l Shopify
Makes life easy . Less thinking for me lol . I wanted to send out mass emails and i wasn't sure on how to go about it But spotify made it super simple and smooth . I appreciate this app.
I really want this app to work, it's much easier doing everything directly in Shopify. But it has let us down twice in a row, and each time has been disastrous. We rely on our newsletter heavily for new releases, when something doesn't work it affects our business significantly. The first time the whole newsletter that we'd spent days on just deleted itself right before we sent it out. The second time the product links in the newsletter didn't work because when we had created the newsletter the products were still in draft mode. When we made them active the link was broken and they took to the customer to a 'preview' mode. Email marketing is so important, if you are going to release a tool like this I think it needs to be more polished. Other advice for the app:
- allow more configurations for product alignment
- the more customisation the better, it's pretty simplistic atm
- It only sends half of the emails at a time, meaning some customers don't get it until up to 24 hours later, when you have limited releases this frustrates people. - Would be great to be able to import your own fonts
- As far as I can tell there is no way to not have a 'logo' at the header. Get rid of this function.
Hey there,
Claire here from Shopify. Thank you for taking the time to share this great feedback with us. I am sorry the app as it is right now does not suit your needs, our team are consistently working to improve the app and add functionality where possible. I'm going to follow up with you in an email to open up the lines of communication here so I can provide your feedback to my team in order to help with future updates to the app.
Claire l Shopify
The layout looks amazing ... BUT. The timing is impossible. When you send it at 6 pm, it means that some MAY get it at 6 pm, but others at 9 pm, some at 11 pm, and the rest of the customers may get it in the time when they are sleeping. That is completely useless as a marketing tool. I tried it three times, and the conversion is about 10% of the sales I used to get using Mailchimp. Sorry Shopify, this will not do, I go back to Mailchimp.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication between us.
Amy l Shopify
super app, facile à prendre en main, modèle d'email déjà préconstruit, tout ce qu'il faut pour ne pas prendre trop de temps par newsletter !
Would appreciate if I can filter all emails of people that have NOT ordered for all time period. Otherwise it is good app to have.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here.
Amy l Shopify
Its easy and simple. However seems limited as I am not able to create automations and triggers. Also no option to translate into non-english language.
Hey there!
Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm glad to hear you are liking the simplicity of the app! We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication here.
Amy l Shopify
The App has a major problem for me. None of the previews will display. When I open the app to start a campaign, all the templates show, "no image available".
Otherwise, the app appears to be very basic. This is just launching, so its to be expected.
Amy, can you take a minute to follow up by sending me an email to open up the lines of communication to see what can be done?
Hey there!
Amy here from Shopify. I'm sorry to hear of the trouble you are having with our new app. I would be more than happy to dig into this with you and get you all sorted. Keep an eye out for my email!
Amy l Shopify