Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

November 28, 2020

I recently started using shopify after starting my business using wix. Shopify has more options and actually helps on how to make my website look presentable and engaging for my customers to purchase from me. Best decision I've made yet! I've made more sales using Shopify than I did with using Wix!

2RawPlugz
Gabon
3 months using the app
November 23, 2020

Love the price and how simple and to the point it is. However, don't like the fact that I can't send a welcome email when someone signs up for my newsletter. I was also on the pause plan and wasn't allowed to send out an emails on that plan. I was under the impression that you simply had to be paying for a plan. Other than that it's a great option

Folkway Studio
United States
3 months using the app
Edited September 28, 2020

The app is very good to use & a great use for all the store.,
One suggestion is that please increases the subscribers list in each campagin more than 40k customers & remove the weekly limit. This plan will not be friendly for large stores.

Itsy Bitsy
India
3 months using the app
Edited November 6, 2020

Made the change over from mailchimp, not bad so far. Hopefully more custom template designs for seasonal holidays are in the works like the cool new black friday ones!

7eye by Panoptx
United States
3 months using the app
Shopify replied November 6, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us.

At the moment, there is an option for adding social media icons to the footer of your emails, as well as button options to add to the body of the email which can link to your social media pages.

I'm going to follow up with you with an email, to open up the lines of communication here, in case you had a different kind of social media button in mind so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

October 26, 2020

this is mad my friend hope this works with me in the world , hope the game picks up due to this app an should

einiedone
Australia
3 months using the app
Edited October 19, 2020

Very easy to use, with great help and suggestions. I have used other apps but this is the best. Shopify do all the hard work in the background so you just have to concentrate on your message. It couldn't be easier. Highly recommended.

Photome
Ireland
3 months using the app
December 28, 2023

Excellent

Saims Store
Pakistan
3 months using the app
September 22, 2020

This app is perfect for a first-time user and new store owners. It gives examples, guides you through customization, and helps me create professional, functional marketing materials.

sandboutique.
United States
3 months using the app
Edited September 1, 2020

Where's the automation?! I'm trying to setup an automated welcome email for new subscribers and there does not appear to be a way to do this. Am I missing something?

WineHive, Inc.
United States
3 months using the app
Shopify replied September 10, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently automation is not a feature of the app but our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

February 12, 2021

The templates are easy to use and the reporting is nice and simple. More detail on the stats and template customization would be good.

Gelau
Australia
3 months using the app