Reviews (1,907)

Overall rating
4.6
Counts per rating level
  • 69% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and ease of use, particularly highlighting its seamless integration with Shopify which simplifies email campaign management. It offers a range of customizable templates, though some merchants desire more advanced features. Key benefits include robust analytics and automation tools like abandoned cart recovery, enhancing marketing efficiency. The free plan is popular, allowing up to 10,000 emails per month at no cost, beneficial for reducing operational expenses. Merchants report successful marketing campaigns with noticeable increases in sales and customer engagement, making it a recommended choice for enhancing marketing efforts within the Shopify ecosystem.

February 18, 2021

Easy to use. Mobile friendly. Helps boost your business. Not to expensive. Apps to improve the site Regards.

Ourivesaria Carlos Alberto
Portugal
3 months using the app
April 11, 2021

It's super easy and quick! Love the already created templates! I'm anxious to see if it increases traffic and leads to increase sales.

Millieloveslily.com
United States
7 days using the app
September 5, 2020

A fantastic app that is easy to use. And, better yet, it's built into the Marketing tab of the admin dashboard. The only chief 'complaint' is that it is not possible to modify the size of product images within the email. So, it's often that the images themselves are larger than the text and logo themselves.

Meltzer Sports
United States
2 months using the app
November 26, 2020

The Mailing templates are great. Really easy to use and it´s great to see the report at the end of the campaign. Great for our puposes.

HECH Functional & Beauty Nutrition
Germany
7 days using the app
Edited November 10, 2020

I have issue on this app for so many times. I called and e mail to the support and they always sounds so nice and kind to willing help me solve the issue. But the issue never solve and when I e mail the support again like 5 times and no one get back to me. I am so frustrated and disappointed because I am new here and was SO HAPPY with Shopify and now with not able to e mail to my subscribers, I am losing so many sales. I don't know why NO ONE getting back to me about my e mail marketing issues... AND I am still being bill for the monthly fee... ;(

Chinspire Collections
United States
5 months using the app
Shopify replied November 12, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review with us, and sorry to hear of the struggles you were facing. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

November 15, 2020

I am used to using Constant Contact where there is a lot more features for creating customized. However, I like having everything linked in one place to my store.

Bootleg Bourbon Balls
United States
5 months using the app
Shopify replied November 16, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us. Our team is consistently working to improve the app and add functionality to suit our merchants needs. I'm going to follow up with you with an email, to open up the lines of communication here, so I can provide your feedback to my team.

Best,
Charlotte | Shopify Support

Edited January 7, 2021

Is there a manual or tutorials? I'm trying to figure out how to turn a previous sent email into a branded template.

EnterPlayMode
United States
2 months using the app
March 29, 2021

A very good experience...Thanks for the helpful, its really a great program when u don't know how to do a newsletter...Step by step and Plus : Shopify Advertiser...Good job. Thanks

1voix1histoire
United Kingdom
7 days using the app
September 10, 2020

It's OK for a free app but it's a long way behind the likes of Mailchimp etc for features. Hopefully more features will be added from October when it becomes partially chargeable.
Alan Jenkins
INDI Menswear
www.indimenswear.com

indi menswear
United Kingdom
5 months using the app
Shopify replied September 22, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

April 21, 2020

Shopify Email is not available for your store yet. The app will be automatically installed for you when it becomes available. how can i remove this ?

US FITGIRLS
Netherlands
6 months using the app
Shopify replied April 22, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify