Reviews (2,062)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.
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I like using this as I can accomplish everything using one platform. I wish there were more templates and ways to move the images, smaller of off to the side and more fonts.
It is simple to use and smoothly connects to the shopify store, wish we could see more detailed info on the reports.
It's intuitive and easy to use..you can add images and use simple text styles - schedule and send to specific groups of customers...convenient and works great!
Brilliant app. Simple to use and lots of templates available to plug n play your way through it. I have used it once so far and can't complain.
I enjoyed the simplicity.
Sent two Newsletters and it didn't work at all. from Thousands only 92 have received a mail. App doesnt work.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review of the Shopify email app with us. I'm going to follow up with you in an email to open up the lines of communication here so I can dig further into your issue and get the app working for your store.
Claire l Shopify
Love the price and how simple and to the point it is. However, don't like the fact that I can't send a welcome email when someone signs up for my newsletter. I was also on the pause plan and wasn't allowed to send out an emails on that plan. I was under the impression that you simply had to be paying for a plan. Other than that it's a great option
The app is very good to use & a great use for all the store.,
One suggestion is that please increases the subscribers list in each campagin more than 40k customers & remove the weekly limit. This plan will not be friendly for large stores.
Made the change over from mailchimp, not bad so far. Hopefully more custom template designs for seasonal holidays are in the works like the cool new black friday ones!
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us.
At the moment, there is an option for adding social media icons to the footer of your emails, as well as button options to add to the body of the email which can link to your social media pages.
I'm going to follow up with you with an email, to open up the lines of communication here, in case you had a different kind of social media button in mind so I can provide your feedback to my team.
Best,
Charlotte | Shopify Support
The templates are easy to use and the reporting is nice and simple. More detail on the stats and template customization would be good.
Don't bother. Emails will show in completely different colors when viewing it from a phone in dark mode and there's no way around it. On forums, Shopify provides no solution, basically just gives a 'too bad' type response.
Hi, there. Thank you for taking the time to share this feedback. I can understand why you'd like more control over how emails appear in dark mode. We're always looking for ways to improve our products, and I'm happy to pass your feedback on to the development team. -Erin, Shopify Support