Shopify Email , 1,305 reviews

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

March 9, 2024

Good

Dinii
Ghana
4 days using the app
November 20, 2023

Hi there, I cannot access a discount code on the panel while setting a welcome email. Please help

Tauqeer Jewellers
Pakistan
20 days using the app
Shopify replied November 21, 2023

Hi, There. Thank you for taking the time to leave your review. Sorry to hear you're having some trouble with this. Please contact our support team and they will be able to take a look into this for you: https://shopify.link/WJna. Write "Shopify Email" in the chat > Click "I still need help" > Then follow the prompts to be added to our support queue. Our team is happy to help you and get you ready for BFCM! -Kitana, Shopify Support

February 25, 2024

非常好用,简单快捷

Starrymagazine星光画报
Hong Kong SAR
10 months using the app
March 27, 2024

Nette Vorlagen und sehr hilfreich für kleine Unternehmen.

Deutschmann-Store
Germany
4 months using the app
October 13, 2023

What is happening with Shopify Email? All test emails look horrible- they are either with extremely small text compared to what I set up, or some photos slip away from where it's supposed to stay, or some texts stick too close to other texts. I contacted their online support, but not very helpful. Very frustrating.

EART-GUITAR
China
Over 2 years using the app
Shopify replied October 17, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Email app. Could you please share a bit more information on what was advised to you? If you haven't done so already, I'd encourage you to follow up with us directly (https://bit.ly/2AWw5VA) for further investigation. - Blair, Shopify Support

April 8, 2024

Excellency

DHP Super Store
United Kingdom
3 months using the app
February 24, 2024

good

Order of New Age
India
16 days using the app
April 2, 2024

applicazione semplice ma efficace facile da utilizzare anche dai meno esperti

CM Eros Shop
Italy
About 1 month using the app
August 2, 2023

Shopify Email is really, really amazing! Super fast, clean and easy to use. The only thing I wished, is it had included its own landing page for opt ins, embed forms or pop ups so I can offer a freebie/discount code to capture leads. If this happens, I will move my whole email marketing into Shopify. Please consider adding this option!

Eco Shop
New Zealand
Over 2 years using the app
Shopify replied August 10, 2023

Thanks for taking the time to write a review. I can certainly see the benefit of adding these features to the Shopify Email application! With that being said, I am going to provide this as a suggestion to our developers to include. We appreciate you reaching out and providing this feedback. -Ollie, Shopify Support

April 7, 2024

maravilhoso

fixx
Brazil
7 months using the app