Reviews (2,069)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

May 6, 2024

Thank you for help

Fashion Flowers
United States
8 months using the app
May 6, 2024

ottima

MARGA STORE
Italy
8 months using the app
May 18, 2024

Excelente app, fácil de usar y muy intuitiva

Mi Colado
Chile
2 months using the app
April 19, 2024

okay

Titilio.com
United States
About 2 years using the app
April 20, 2024

The application is free it’s true, but it’s been 3 months since my emails are sent without my profile image and with an email address different from mine. I had to find myself why there was this, I was not contacted or warned. It’s free it’s true but pay attention the quality is not always present

Artifice.
France
About 2 years using the app
Shopify replied April 22, 2024

Thank you for your review. We'd be glad to help you take a look at your settings and make sure everything is working as it should. Please connect with our Live Team (https://shopify.link/vRnL) at your earliest convenience. -Olivia, Shopify Support

April 12, 2024

The shopify email app is easy to use. I love the simplicity of it and it helps me stay in communication with my customers. Everyone always compliments me on how professional my emails are.

However, I wish there were an option for adding videos.

Love Life Naturals
United States
About 3 years using the app
April 18, 2024

vorrei poter inviare una mail ad un singolo cliente utilizzando l'app mail così che resti lo stile del mio brand e che si possa inserire facilmente il prodotto o lo sconto da proporre al cliente . io non ci riesco magari sbaglio per il resto mi trovo molto bene grazie

Gioielli Pavan
Italy
About 2 years using the app
May 15, 2024

Hello , i get email reply very quickly. Abd i like shopify email . Thanks

MOFEED GADGETS
Pakistan
3 months using the app
April 10, 2024

Just tested Shopify Email having been a regular Mailchimp user for the last few years. They don't really compare. Shopify email user interface is clunky and the send time (we have 2,500 subscribers) is really slow due to the batch sending. Also... the Reports interface is very very slow to update, it's not giving me statistics in real-time.
Not sure if we are going to keep using it.... I like that the cost is lower than Mailchimp (thank you Shopify) but please, please keep developing this functionality so that it works smoothly, quickly, intelligently. Right now it's not very intuitive and I am not convinced I'm going to stick with it.

Somerset Foodie
United Kingdom
Over 2 years using the app
May 10, 2024

A little confusing with best sellers on email.

Designs by Sines
United States
4 months using the app