Reviews (2,068)

Overall rating
4.6
Counts per rating level
  • 70% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it ideal for those with minimal technical skills. They value the customizable email templates and the free tier that allows up to 10,000 emails per month. The built-in analytics are also a highlight, helping track and optimize email campaign effectiveness. It's especially beneficial for solo entrepreneurs and beginners in email marketing.

May 20, 2024

I'm loving it! Since I opened my shop 6 years ago I have used payed email marketing (privy). Until I had problem about a month ago. On the new products launch day the provider simply couldn't send my email to my customers. I reached out to them and I only heard back from them a day later with no solution. They were having some issues and couldn't provide help. This cause me great loss. Searching for new service I found out Shopify offers a bunch of apps including email marking. I'm using it for about a month now and I'm super satisfied! It's much simpler, but I like it. Super easy to use. I love the fact there is no cost. I recommended it!

Aguas Claras Organics
United States
3 months using the app
April 22, 2024

Easy to use, classy, simple templates

Nanette Wake Studio
United States
Over 2 years using the app
May 21, 2024

great

snapfinds
India
2 months using the app
May 24, 2024

Simple to use but intuitive. Not having to go through a separate app to send emails is a plus.

Mashpi Chocolate
United States
About 2 months using the app
May 3, 2024

Quest'app merita 5 stelle solo perché è gratis e puoi fare veramente qualunque cosa. risparmio volentieri 250 euro all'anno di Klavyio o altro.

uniche features mancanti che suggerisco di inserire:

1. sarebbe molto utile poter ricevere una copia di ogni email che arriva a un cliente, questo è utile chiaramente per i piccoli business.

2. non è una feature direttamente dell'app "Shopify Email" ma è comunque inerente, ed è cioè la possibilità di vedere su ogni cliente quale email ha ricevuto e se l'ha aperta o l'ha cliccata.

per il resto non posso non dare 5 stelle a un'app del genere anche se mancano tali funzioni ( in particolare la seconda ).

LifeLion
Italy
About 1 year using the app
May 4, 2024

Really love it. User friendly and the templates are wonderful. They have thought of eveything.

Square Tree Lane
United States
10 months using the app
May 6, 2024

App isn't great, I've tried everything to change the email customers can see when recieving emails for marketing but it still says @nyshopifystore even though I've editing forwarding emails to info@thebrandlayo. Can't seem to change this, it makes the emails I send to subscribers seem like spam and not professional at all.

TheBrandLayo
United Kingdom
10 months using the app
May 29, 2024

Its easy to use

Saaaz selections
India
25 days using the app
April 12, 2024

Its good. I definitely wish it had a few more edit options, but overall it’s been really easy to use and free with the Shopify app.

The Mason Bar Company
United States
Over 3 years using the app
May 17, 2024

Super efficace

Gadjetek
France
3 months using the app