Reviews (2,374)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies creating and managing email campaigns. It integrates seamlessly with Shopify, allowing for personalized emails using customer data. The app is affordable, with a free tier ideal for small businesses, and offers customizable templates and essential automation features. Built-in analytics and supportive customer service further enhance its value, making it a solid choice for basic email marketing needs.

March 21, 2024

I love that Shopify email is free and integrated with the Shopify store. It makes it easy to add subscribers, products and discounts to your email. I would love to see more email template ideas and font selections.

Mariposa Essence
United States
Almost 4 years using the app
April 21, 2024

The email app is good however it needs improving.

You should be able to send customers emails even if they have bounced before.

Need more flashy fonts and some gifs.

Rainbow Card
United Kingdom
Over 3 years using the app
April 2, 2024

The app is very easy to use however my challenge and disappointment was with the number of people that the email was sent to in relation to the number of clients that are actually on my email subscriber list. For some reason the numbers were off by almost 100 subscribers.

Suntree Soaps
Canada
Over 1 year using the app
Shopify replied April 4, 2024

Thank you for sharing your review. We're glad to hear that you found the app easy to use. In terms of the emails that were sent out, you will want to wait a few hours for this number to be accurate. Then, you can gain insights into email performance metrics via the activity report in the Marketing section of your Shopify admin: https://shopify.link/7QJD. -Mac, Shopify Support

March 22, 2024

Works well for our business. Has a lot of flexibility to change the workflows and the templates. Great job.

Cox Ranch Supply
United States
Over 3 years using the app
February 28, 2025

Really easy to use and the templates are helpful and eye catching

SnugaBug
United Kingdom
Over 1 year using the app
March 25, 2024

We use this app for our business. So easy to send thousand of emails at once to all of our customers.

Teamknowfish Tackle
United States
Almost 4 years using the app
March 29, 2024

shopify email helps a lot to reach our subscribed customers.
a best source to remain in touch and introduce new products.
The best platform to reach our customer worldwide.
Thanks shopify.

Fizzibyizzi
India
Over 1 year using the app
May 28, 2024

I've used Shopify for years and have never had a problem its worked perfectly for my small business

S T Y L E L A U N D R Y
Australia
Over 2 years using the app
August 29, 2024

Wow it actually works great

ClutchCloth
Canada
9 months using the app
August 25, 2024

Easy to follow work flows and automations.

BFT Snacks
Australia
10 months using the app