Shopify Email , 1,298 reviews

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

October 16, 2020

very easy to work with! im so thankful that Shopify was able to let me have ease of access as a small business owner

Bise Beauty
United States
4 months using the app
September 11, 2020

I use this app to help me improve my services and it is great. This app also allows me to save money and for a small and/or growing business this is needed. Thanks.

My Fit Watch
United States
4 months using the app
Edited April 24, 2020

If it’s not available for your site, contact shopify support they will enable it for you!

Great service thank you!

Labelo
France
4 months using the app
Shopify replied April 24, 2020

Hey there!

Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants! I'm going to send you an email to open up the lines of communication and see what I can do for you.

Amy l Shopify

November 4, 2020

The app is great. User friendly and is beyond reasonable. Definitely a must for all businesses. Game changer.

Isa Mahal Escentuals
United States
4 months using the app
May 6, 2021

It's really good . You don't have to draw things, shopify email doings for you . Thank you so much .

Havva Brew Turkey
Türkiye
4 months using the app
September 1, 2020

i used this app it was a good experience while using this app still i am awaiting to convert my emails to Sale But it help me to convey my message

Ameer Jahan
Bahrain
4 months using the app
September 12, 2020

I enjoy the app being integrated in the Shopify it makes it so easier to add products and discount codes

Forever Galore
United States
4 months using the app
April 1, 2021

It was very easy to use as it is quite a basic layout. I need to play with it a bit more to see what else it is capable of doing.

Missy's Sweet Soy Candles
Australia
About 3 years using the app
February 10, 2021

If your store is already on Shopify, I would say their app is the way to go. I went through trail and error comparing Shopify Email with Mail Chimp and Constant Contact... I found that Shopify had better-looking layouts and style options that matched my brand. The fact that my products can link directly to the marketing email is deciding factor alone. My only reservation(s) are I wish there were more options to personalize the design of the emails even more (borders, different shapes/sizes for buttons, etc) but the I see how the standardization makes sure your design will render well on various screens. Also, they do not make it easy to add email subscribers-- but not a deal breaker for me.

The California Coffee Company
United States
About 3 years using the app
May 7, 2021

SUPERRRR EASY, I WAS JUST AMAZED, IT WAS SO EASY TO CREATE BEAUTIFUL, ONE THING EVERYHTHING INTERLINKED. WE CAN IMPORT PRODUCT DETAILS, IMAGES ETC.

Aerostark
India
4 months using the app