Shopify Email , 1,346 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

September 11, 2020

This is so simple and so effective. Really easy to use templates and design too. Yes, if you want more features you can go to mailchimp or similar, but you pay THROUGH THE NOSE for it. For a small business who doesn't have many emails or many subscribers, this is absolutely perfect. Please please please don't get rid of this!

Gardening for Kids
United Kingdom
4 months using the app
September 9, 2020

it is a cool advantage to our business and stay more close to our clients thanks for being better and better every time shopify

Stockholm Co.
Mexico
4 months using the app
March 3, 2021

If you want to send bulk emails and are looking at a 10-15% bounce rate instead of 4% bounce rate, and have a SHOPIFY STORE, then this is for you!

FingerWeights
United States
4 months using the app
May 12, 2023

Après avoir travailler plusieurs heures sur plusieurs email, je me suis rendu compte qu'on ne pouvait pas traduire ... Très déçue !

Bulle et Ballon
Canada
About 5 hours using the app
August 30, 2021

Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available.

Sabersmyth
United States
About 3 years using the app
Shopify replied September 2, 2021

Hey, there. Thank you for taking the time and sharing this great review! We can see how being able to automate Shopify emails further for your campaigns would be a useful feature. We would be happy to share this with our developers for potential updates in the future. Thanks again! -Marty, Shopify Support

March 24, 2021

Amazing app for dummy's such as myself - I was able to easily edit the templates and customize them to my stores colour scheme and products. I would highly recommend this to everyone!

NDWC0 Shop
United Kingdom
4 months using the app
September 15, 2020

i used this app to send my emails and i dont think i could of got any better experience anywhere else.

Minks Wit Kay
United States
4 months using the app
January 22, 2021

Its very easy to use, has most of the things I need to send an Email. But, I would love to have more template options.

Luciana's Kitchen
United States
About 3 years using the app
September 25, 2020

Overall it's fine, but I wish we could resend to non-openers, more easily segment lists, a-b test, more automations, etc. I'm sure these features are coming but I'm really missing them with Shopify Email as compared to dedicated email management systems.

age hams
United States
About 3 years using the app
February 21, 2021

I love the templates, I didn't realize it would be so easy to use. It even included a template for a discount code that I had set up for my shop.

Karite Cosmetics
United States
4 months using the app