Shopify Email , 1,321 reviews

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

December 8, 2020

There should be more templates and ease of changing the template while creating the email campaign. Ease of use is great but could have more options to edit while making the email template

PoochMate
India
About 2 years using the app
September 29, 2022

Great app! Suggested additions based on what other apps offer that would put it at 5*: * Email multiple segments at once * Add custom data fields * Email customers based on the collection that they purchase from without doing a bunch of work arounds * Search and select segments in the search bar when choosing which collection to send to / sort the drop down list of segments by A-Z rather than the order in which they're created * See individual recipients' email receipt/open history

JNJ Apparel Campus
United States
About 2 years using the app
Shopify replied October 10, 2022

I'm delighted to hear that you've enjoyed using Shopify Email and we appreciate you taking the time to write your review and provide us with your suggestions on how the app can be improved. I'll be sure to pass your feedback onto our development team for review. -Victor

November 13, 2020

I think I will use it a lot . very easy to set up professional looking marketing e-mails . and a lot of templates to choose from .

33 Rue Majorelle
Morocco
3 months using the app
December 8, 2020

It was very easy to set up, not costly, although it does take a while to update after you make changes.

LuxorNoFilter
United States
About 2 years using the app
September 23, 2020

It is easy to install and to work with the App and ,of course, for me it is very helpfull!
I am happy because i find this App!
Thanks

Marry Stoffe
Austria
About 2 years using the app
November 25, 2020

would like to customize inside templates. overall great. will use often for engaging with customers.

Baubles and Beeswax
United States
3 months using the app
September 1, 2020

Really really appreciate this Shopify email e-marketing app. It has been helpful during this coronavirus, its friendly to the pocket. It would be great if more features are added but still, it is not bad.

Lami Fragrance
Nigeria
About 2 years using the app
March 26, 2021

Simple easy to use app. The tools are within reach that even a baby can understand. Good for beginners.

Healthy Reforms
United States
3 months using the app
Edited January 21, 2021

I had first signed up with mailchimp and cancelled, because I am new at this, I have decided to work with what Shopify has to offer and once I get the jist of things, I will look into more apps

SizeMe Fashions
Canada
3 months using the app
July 8, 2020

Love having a one-stop marketing solution combines all to the tools needed in one location. I have the ability to create an email, and see the results of the customers and make better marketing decisions.
www.jcbling.com

JCBling
United States
3 months using the app