Shopify Email , 1,305 reviews

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

December 8, 2020

Very easy to use & the templates are absolutely perfect! Exactly what I've been looking for for my shop! Thank you!

Craft Loop
United States
2 months using the app
Edited September 1, 2020

I really enjoy this app, it has great templates and is super easy to use. All I have to do is plunk in my details and hit send. Couldn't be easier.

A Novel Bunch Book Box
Canada
2 months using the app
December 24, 2020

It would be more convenient, if I could copy and paste the template because its not easy to input all the information e.g. for the footer everytime I want to send a newsletter other than that its very useful.

freelinebrands4all
Greece
Almost 2 years using the app
February 3, 2021

WOW - Thank you! So seamlessly integrated and easy to use - gonna go cancel my other service right now. This addition will save me $100s of dollars a month - I love all the tools Shopify gives small sellers ( I love Kit too!) Thank you. BE MIGHTY

Mighty Wallet
United States
2 months using the app
April 23, 2021

Sooooo easy to use and to have 2500 free, honestly stoked! I have used other integrations and there was no need when everything was already right here!

LittleGypsyStoreAU
Australia
2 months using the app
February 4, 2021

I used this app and helps me create emails to engage with customers. However, more seasonal designs could help to target customers.

Ladey Bella's Boutique
United States
Almost 2 years using the app
February 2, 2021

It is really user friendly. It would be nice if you could add several pictures in a Frame instead of just one picture.

Cordemeijer Charcuterie
Netherlands
Almost 2 years using the app
Edited April 6, 2023

The app is good, but i would like to have additional features for it to be great and a true substitution to the other email services. I would like to have:
1. a very simple image crop/editing tool so that it is easier to adjust certain images
2. some ways to change the font sizes in the footer

thx

Allude München
Germany
2 months using the app
Shopify replied April 6, 2023

Hi, there. Thank you for sharing this feedback! These are great suggestions and I'm happy to pass this on to our development team. We're always looking for ways to improve and expand the features we offer. -Erin, Shopify Support

October 31, 2020

Happy with the templates and ease of use.!!just started so don't how many customers it will bring..!!but obviously good for starters..!!

VIP Prints 4U
Ireland
2 months using the app
January 19, 2021

Super simple, really cheap, and easy to use. Love it :) I would definitely recommend it if you are looking for a more low budget alternative.

Khuba
United States
2 months using the app