Shopify Email , 1,332 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

October 1, 2020

Perfect for staying in contact with my customers! Its a great way to send your customers discounts and to see new arrivals

Mollie's Boutique
United States
About 1 month using the app
April 10, 2021

its good one from now...
the mails are grate and easy to add or delete things
ita all i test from now

GameS
Spain
About 1 month using the app
November 24, 2020

There are features that cannot be added like automatic naming for recipients.
But it is very easy to use, very seamless!

greenteahawaii.com
United States
About 1 year using the app
December 15, 2020

Great app so far, love the ease of use and how simple it is to navigate and change features that you would want to include in your emails

NatxCustomStyle
United States
About 1 month using the app
Edited December 28, 2020

I used this app to send a email to let my subscribers know my online store is now live....it was super easy, the email was already drafted all I had to do was make changes where I needed and hit send.....thanks shopify!

MsHDesigns and Supply
United States
About 1 month using the app
December 6, 2020

It is very user friendly so far so good, I also like that I can schedule future emails that is going to be very helpful for when I have sales.

Rooted Essentials
United States
About 1 month using the app
July 30, 2020

shopify needs a lot of work to make this email app same par as usual Shopify quality we used to......

Woodstone
United States
About 2 years using the app
Shopify replied August 26, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

September 28, 2020

I use this app to send out emails. The images are clear and sharp. I would love it if I were able to adjust the sizes of the images.

Go Fashions ink
United States
About 1 year using the app
March 22, 2021

I used this app to help make marketing emails made it very simple. I enjoyed working with the shopify email

BodyCureco
United States
About 1 month using the app
January 12, 2021

Enjoying this a lot! Easy to use, good looking emails. budget-friendly! Every dollar counts with small businesses, this provides the most bang for the buck!

Gorsky's Farm Market
United States
About 1 month using the app