Point of Sale , 500 reviews

Overall rating
4.1
Counts per rating level
  • 50% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

October 2, 2023

User friendly

The Posh Peach
United States
Over 6 years using the app
October 25, 2023

A veces se desincroniza el lector de códigos de barras y ese tipo de accesorios no los envían a méxico, ya debería haber esa tecnología fácil de obtener en mexico para nuestras tiendas físicas, yo tuve que pedirle a un pariente en texas que me enviara el lector de códigos de barras y nos ha ayudado bastante a cobrar en las tiendas

Protein Depot
Mexico
About 1 year using the app
September 5, 2023

it is good as it sync with the website, so it is easy to update the inventory and customer information. yet for discount or searching products are still frustrasting sometimes.

西多 Sai Kung Store
Hong Kong SAR
About 1 year using the app
July 24, 2023

Pos is powerful and simple tool to use. Shopify adds updates routinely.

Vendors
United States
Over 3 years using the app
May 14, 2023

Changed my pin to log in to Shopify settings, pos, but now I can't get into my pos go. What's going on? It's as if the Shopify settings don't connect to Shopify pos go. The Shopify pos for my iPhone doesn't work either. I log in then it asks me for the location and when I add the location and try to continue nothing happens. The screen doesn't move forward or backward. Left wondering, why am I spending and losing so much money with this company.

Khaki's Beauty
United States
About 1 year using the app
Shopify replied May 16, 2023

Hello Khaki's Beauty, thank you for leaving your feedback. We understand that you are not able to log in to the POS app. Here are the steps we recommend you follow:

- Make sure the POS app is up to date on both devices, need to be 8.9.0 version.
- Reset the app:

1.Go to your device settings

2.Scroll down until you find Shopify POS. Tap in.

3.You'll see Reset Account. Tap in.

4.There'll be a toggle that you can tap to reset all the app data + current logged in user. Tap the toggle.

5. [Force close the POS app](https://support.apple.com/en-ca/HT201330)  + reopen.

I know it has been a few days since you left the review, so iI hope you were able to get this fixed with our Retail Support.

August 28, 2023

Simple à installer, à paramétrer. fait très bien le job. Des améliorations seraient à apporter au niveau de shopify d'une manière générale, par exemple : pouvoir gérer des prix différents entre boutique on-line et PDV, lorsqu'un client ouvre un compte en boutique qu'il soit automatiquement taggé PDV pour que l'on puisse distinguer les clients boutique physique des clients web.

B.B.N des vins en Bio, Biodynamie et Nature & des livres
France
About 4 years using the app
September 28, 2023

Muito bom, prático e útil. Utilizamos todos os dias para vendas presencialmente

Sara Bird Tattoo
Portugal
About 2 years using the app
May 1, 2023

Really not designed well, can't use Laptop/PC (which runs Shopify!), scanning items takes too long, with too many 'select' steps, just want to barcode scan and move quickly to get customers through in-store checkout process.

Buggy connectivity to Wisepad3 card reader. Merchant fees are higher than using a standalone EFTPOS machine (even after Shopify surcharge).

Only reason still have this app is it is a stitch-up for some Stocky app functionality :(

The Combat Company
Australia
3 months using the app
Shopify replied May 16, 2023

Hello The Combat Company, thank you for leaving your feedback. We appreciate your feedback about having our POS work on a computer. At the moment, our system can only be used on a device and cannot support working on a computer and I am happy to send this as a feedback for our developers.

As for the Wisepad 3 reader, if you are having issues with the connection make sure that the card reader is at least 50% charged and the POS is up to date, which is 8.9.0. Please reach out to our Retail Support by sending your POS logs. We are here 24/7 to help.

May 16, 2023

You get to pay an extra $92 for the admin panel that includes an overpriced website hosting you just might never ever need. Then it uses only very few options of printers which are really scare in locations and outside US and Europe and unnecessarily expensive. An Epson printer costs about $287(excluding shipping fees).

Overall, the coating isn’t friendly or logical at all. Had to drop it. Will not recommend.

Seinde Signature
Nigeria
3 months using the app
Shopify replied May 16, 2023

Hello Seinde Signature, thank you for taking the time to share your feedback. I'll let our team know about your review .They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!

November 22, 2023

It’s good

Simply Charleston Boutique
United States
Over 3 years using the app