Reviews (517)

Overall rating
3.8
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 24% of ratings are 1 stars
August 24, 2023

Hi!
I would like for the Chipper to hold a charge longer and to stop going into sleep mode. Otherwise, I like using it.
Thanks!
Jennie :)

Hot Spice Jewelry
United States
Over 2 years using the app
Shopify replied August 29, 2023

Thanks for your review, Jennie! For context, the Chipper reader can process around 500-600 transactions daily, when fully charged. Merchants are recommended to charge the battery daily as needed in order to meet this estimated transaction number.

If the Chipper has been inactive for more than 30 seconds, it enters standby mode to conserve power. The reader will stay connected to your iOS or Android device while in standby mode, and will automatically exit the standby mode when you resume activity.

If you're running into specific issues with the Chipper and its battery life however, feel free to contact our Retail Support team via your POS app by tapping = > Support > Contact support. Our team can investigate the issues in more detail and provide the necessary troubleshooting from there. Thanks! -Kimi, Shopify Support

March 19, 2022

It's so easy to use!!!! It really does all the work for me. I can do everything on this app. Add customers and all!!!!!

Coco Marie Boutique
United States
Over 2 years using the app
September 8, 2023

In the last 20 years, I've used multiple POS systems, QB POS, Stone Edge, Microbiz, and now Shopify POS. This is the simplest, and most advanced POS system we've used to date.
The only thing I wish was better was the Stocky app for inventory management. The fact that the Stocky app does not update the cost basis as we receive inventory is quite a disappointment.

Moore Brothers Music
United States
About 2 years using the app
Shopify replied September 12, 2023

Thank you for your review and your feedback! I am so glad it is working well for your business. -Emily, Shopify Support

September 28, 2023

Muito bom, prático e útil. Utilizamos todos os dias para vendas presencialmente

Sara Bird Tattoo
Portugal
About 2 years using the app
April 9, 2016

Not sure why there are so many bad reviews for this. It works perfectly for me. I have one retail location I just opened, and I love that I can have my online and store inventory all in one place. I use the shopify chip card reader with it and works great with that too. Very easy to use. Would be nice if it had some kind of inventory features, such as creating SKUs, or keeping COGS. Also kind of expensive when you are already paying for a premium plan online. Otherwise, works..no issues.

Spiked Pearl
United States
Almost 2 years using the app
September 10, 2023

We've been using the POS system for the last 18 months. This was our second smart POS system but the first that integrated inventory between website and retail store. The integration has been a blessing and we have found a tremendous amount of value in having one system. While there are enhancements and quality of life improvements that we would like to have, the Point of Sale is in a place where we can use it for 100-200 transactions per day without any significant issues.

We currently have three registers (all iPads) with Bluetooth card readers, 2D scanners, and Epson receipt printers.

Stage Stop Candy
United States
Over 1 year using the app
February 15, 2022

This app make it easy for to process payments while mobile. I love that my inventory is integrated with the POS system.

MyBody Scents
United States
Over 1 year using the app
July 14, 2022

This app went from bad to worse after the recent update a few weeks ago. We waste so much time getting the card reader to connect, and when it does connect, it only works for a few minutes at a time making us waste time doing manual entry. Also, I wish this app had more useful features for vendors in general. We are a clothing store so we don't use the "Enable Tips" feature. However, I wish that was replaced with a more useful feature where I can add marketing reminders for staff to remember when doing checkout for example "Don't forget to ask for customer's phone #" or "Ask for a Google review" etc...

MY ROYAL CLOSET
United States
Over 6 years using the app
Shopify replied February 6, 2023

Hello MY ROYAL CLOSET, I am sorry to hear you had an issue with your card reader and I hope you were able to get it resolved. Regarding the "enable tip" feature, I am happy to mention that the POS have a way to collect tips now, you can read more about this feature in this link- [Collecting tips with the Shopify POS](https://help.shopify.com/en/manual/sell-in-person/shopify-pos/tips?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined). As for the notification tab, I'll let our Reviews Team here know about your review. They look into feedback from merchants and consider it for use on our platform.

September 28, 2023

Incroyablement efficace

Boutique JAGA
Canada
Over 1 year using the app
September 15, 2023

I love shopify

COMFORTWIZ
United States
Over 1 year using the app