Point of Sale , 500 reviews

Overall rating
4.1
Counts per rating level
  • 50% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

April 9, 2016

Not sure why there are so many bad reviews for this. It works perfectly for me. I have one retail location I just opened, and I love that I can have my online and store inventory all in one place. I use the shopify chip card reader with it and works great with that too. Very easy to use. Would be nice if it had some kind of inventory features, such as creating SKUs, or keeping COGS. Also kind of expensive when you are already paying for a premium plan online. Otherwise, works..no issues.

Spiked Pearl
United States
Almost 2 years using the app
March 14, 2019

I used this app,great app and free,I like this app,I would like to give 5 stars,
Thank You,
http://sphb.online

Sphb
France
Almost 2 years using the app
December 3, 2020

We set up our POS system and were in business in the blink of an eye. Its been so easy and we love it.

Adoratherapy.com
United States
Almost 2 years using the app
July 8, 2021

I was nervous going into the event because it was our first. WiFi at the site was slow and our cellular provider was single bar so using a hotspot wasn't an option. Fingers were crossed. The experience was great once staff was trained. We didn't scan our UPCs for this pop up simply because we didn't discover it until the end. It will be a huge time saver when we have our next. Very happy about the ability to not carry all items over all channels as we didn't have our web photography finished in time.

ShopOverlander
United States
Almost 2 years using the app
December 3, 2020

We use the app at our storefront and love how well it integrates with our online store.
Very user friendly and easy to learn

Infinity Raine
United States
Almost 2 years using the app
January 30, 2022

I use the POS app at shows and it works well. I like the way everything integrates perfectly and is tracked in my Shopify store.

Tonka Laser and Apparel
United States
Almost 2 years using the app
November 20, 2021

Mittlerweile habe ich mich an den Umgang mit der App gewöhnt und bearbeite alle Zahlungen im Shop mittels Smartphone. Genial

WATERSPORTS24
Germany
Almost 2 years using the app
October 27, 2021

I used this app most recent at a popup shop and it worked great and was very useful. I will use again.

Secrets Of Glam Boutique
United States
Almost 2 years using the app
Edited August 8, 2023

Another Update: still awful and now the only card reader option is the tap & chip which disconnects constantly. Lots of typing in card numbers and restarting ipads going on on top of the horrible POS.

Update: Still awful. There is an update just about every day and it is even worse than it was to start with.

One year in, and I STILL HATE this POS. Clunky and hard to navigate through those stupid tiles, and no updates to the design at all. UPDATE: This is still a horribly designed POS system. The user experience clearly was not tested in the real world. And now they have changed the inventory management to be even worse. Of course you can always pay them more money to get some of those old very basic features back. SCAM This app used to be great. The new update is TERRIBLE!!! The "lite" version is missing basic every day functions- cant do exchanges anymore, employees cant log in, and they lay out is just bad and confusing. All this is here for now is to squeeze and extra $80 out of you. Real shame. Looking into alternatives to shopify now. Update: Months later and ZERO improvements have been made. Still horrible. Shopify is still ignoring all the negative feedback they are getting. More 1 star reviews than 5 and 4 star reviews combined, haha. Wake up!

The Rivertown Inkery
United States
Over 8 years using the app
April 27, 2021

WARNING FOR THOSE WHO ACCEPT INTERAC DEBIT! Shopify has now disabled support for the Moneris External PIN PAD, meaning those Canadian clients who accept INTERAC DEBIT can no longer provide PIN pad access (for entering PIN #s to their clients). PIN#s now have to be entered using the iPad or iPhone device, which in the time of COVID is a health risk, especially if the iPad is behind your counter (bye bye social distance). The only way an INTERAC user can complete their transaction is through the new CHIP and PIN reader, via TAP, but TAP transactions have $100 limits, meaning if you sell anything over $100 (like we do ALL the time), the client cannot pay for it with INTERAC. It is insane that a Canadian founded and Canadian based company, cannot integrate properly with a very popular Canadian payment method??? Added to this, Shopify has taken what used to be an included free feature (POS functionality), and made it an $80 USD paid feature per month, this is insane! And as you can see by all the 1 star reviews, that $80 USD per month is buying you a worse experience! Shopify has lost a lot of high executives over the past few weeks (they have all left), it seems they are losing their way with innovation and user experience as well, a shame to see what was a core strength with Shopify (Shopify POS), turn into what may lead to their downfall.

Lockdown Security
Canada
About 8 years using the app