Point of Sale , 500 reviews

Overall rating
4.1
Counts per rating level
  • 50% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

December 15, 2020

Shopify Point of Sale is an excellent implementation of an easy-to-use but powerful tool to manage sales in-store. Our staff members are able to intuitively use the software with minimal - sometimes no - training. New productivity features are actively being introduced which makes using the software even better.

Kordio
United Kingdom
Over 1 year using the app
February 15, 2022

This app make it easy for to process payments while mobile. I love that my inventory is integrated with the POS system.

MyBody Scents
United States
Over 1 year using the app
December 16, 2021

This app is very user friendly. I really like the custom sale feature where one can add an item to a transaction. We have another POS from a different vendor that does not have this feature soI prefer using Shopify for that reason.

GoldStandardClothing
United States
Over 1 year using the app
January 15, 2019

It would be better if there is a document explaining how to operate it. I can try it. It feels nice and small.

FCLBY
China
Over 1 year using the app
November 30, 2020

All the features on the POS PRO (Upper-tier subscription service) are completely unnecessary for the POS system and can be accessed through the Shopify back-end on a laptop or desktop computer.
However, Exchanges are completely necessary and are not included in the free version. Wouldn't mind, but you can also only preform an exchange on a transaction once - if a customer tries to exchange an item they've already exchanged they are unable to do so. The price for this subscription should be at best $30 CAD a month. $120 CAD a month is an absolute robbery. Does Shopify not have enough money already?

Old Faithful Shop
Canada
About 7 years using the app
July 12, 2021

So far this has been one of the best and easiest POS experience.
Integrates completely to our online store and has one seamless way of keeping track of our inventory, being it online or pos sale it does a fantastic job!

Brazilian Beauty Store
United States
Over 1 year using the app
September 24, 2019

Don't bother with Shopify or it's point of sale. If something breaks they send you through hoops and redundant test that haven't worked the three other times they had you do it. They avoid replacing their guaranteed products. You are then stuck with a store that can't take credit cards or buy a new one. They were good a years ago, but have fallen. Find another online avenue and find another pos. HORRIBLE. They will just stop answering your emails when they can't fix something. Won't get back to you. Facebook app is a joke. Read before buying into shopify.

Blueberí Lane
United States
About 7 years using the app
July 14, 2022

This app went from bad to worse after the recent update a few weeks ago. We waste so much time getting the card reader to connect, and when it does connect, it only works for a few minutes at a time making us waste time doing manual entry. Also, I wish this app had more useful features for vendors in general. We are a clothing store so we don't use the "Enable Tips" feature. However, I wish that was replaced with a more useful feature where I can add marketing reminders for staff to remember when doing checkout for example "Don't forget to ask for customer's phone #" or "Ask for a Google review" etc...

MY ROYAL CLOSET
United States
Over 6 years using the app
Shopify replied February 6, 2023

Hello MY ROYAL CLOSET, I am sorry to hear you had an issue with your card reader and I hope you were able to get it resolved. Regarding the "enable tip" feature, I am happy to mention that the POS have a way to collect tips now, you can read more about this feature in this link- [Collecting tips with the Shopify POS](https://help.shopify.com/en/manual/sell-in-person/shopify-pos/tips?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined). As for the notification tab, I'll let our Reviews Team here know about your review. They look into feedback from merchants and consider it for use on our platform.

December 16, 2015

We use Shopify for Emack & Bolio's and Mr Simms. Please see our other reviews regarding the frustrations we have faced over Christmas, our busiest period of the year.

The other 1 to 3 star reviews sum up Shopify POS. It is a poorly thought out platform, lacking in many basic features, but works ok for us when it works.

Emack Bolios
Hong Kong SAR
Over 6 years using the app
December 3, 2020

This app is so user friendly and I use it everyday to view what is going on with the store when I am not there as well as updating customer orders and inventory. Love Shopify POS!

Franklin Dovecote
United States
Over 1 year using the app