Point of Sale , 500 reviews

Overall rating
4.1
Counts per rating level
  • 50% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

October 4, 2021

I used this app for my first pop-up shop it was super helpful and fast to use! I love the chip and swipe card reader that was amazing as would recommend it to every business owner!

Ellezaj Kloset
United States
10 months using the app
Edited September 12, 2018

This does not work with something most all businesses have, a computer. You read that right. It only works on tablets and phones. We moved our website over to Shopify after talking with their phone support only to find this out after we launched our site. VERY DISAPPOINTING! The duplicate data entry continues for us.

Biggs Ltd
United States
Almost 4 years using the app
September 5, 2018

We've been using the Shopify POS for over a year now and overall it's been a great move for us to consolidate and run the website and POS on same platform. The new update looks great and has much-improved returns and exchanges which was our only gripe previously, so now it's even easier to use! Overall we're delighted with the POS and the new update just made it even better!

OCO Glasses
United Kingdom
10 months using the app
July 28, 2015

We are a nonprofit that sells beautiful jewelry at special events and this app has helped us to streamline that process, monitor sales and provide a seamless transaction for the customer. They love it and it is so easy to use.

Just One Africa
United States
10 months using the app
October 28, 2021

It's great and good to use. checkout system fast. easy to manage online orders and pos orders seperately.

UT Chelated Solution 螯合鉑金液
Hong Kong SAR
10 months using the app
November 28, 2015

We use this all the time. We run two different setups most weekends and this is a life saver. We run this on iPad mini's that are dedicated to being the POS system. It's so easy to use all of my volunteers pick it up quickly. We do a lot of shows in a lot of different places and I like that it works out the correct sales tax based on your location.

Works likes a charm. Thanks!!

Ethical Trading Company
United States
9 months using the app
March 22, 2022

I love this app, it helps me add fisical sales faster thand on the shopify page itself, it's great to use when i have some Market events.

Nartemis
Dominican Republic
9 months using the app
December 16, 2020

I do not thing that the Pro version should be such a significant upcharge. The functionality is fine but there are already attempts to upgrade my recurring charges all the time and this would DOUBLE my monthly costs. I would also be much more likely to use the Shopify tap and chip etc. if they were more competitive i.e. NOT just the same as Visa and Mastercard through other terminal providers. Shopify is already deep enough in my pockets - if they offered a really good deal (say 1%) on Credit Card fees it would be a no-brainier. Who DEOSN'T like one stop and integration?

RepRap Warehouse
Canada
Over 5 years using the app
January 28, 2021

The old app was so much better, as a store we find it extremely disappointing that Shopify opted to take away the basic retail features from their free app and turn it into an extremely expensive add on. We are now unable to process basic return/exchange transactions in-store without paying for POS Pro which is more than our Shopify plan costs!! Why are we forced to double our plans for basic POS features .. in the middle of the pandemic no less when brick and mortar retailers are struggling the most. As well, there is no middle ground POS plan like the rest of the shopify plans, POS Lite offers next to nothing and leaves us without much choice. I wouldn't recommend anyone signs up for shopify if they want any sort of POS functions. Fix it!

Coffin Skate Shop
Canada
Over 3 years using the app
August 13, 2022

i am using the app , i like it but it needs more improvement like applying multiple discount at once or at least combine discount with other apps . also needs a note app for employee duties .also need tracking each employee sales for collection

LECCE
United States
Over 3 years using the app
Shopify replied January 31, 2023

Hello LECCE, thank you for sharing your feedback. I'll let our developers know about your feedback. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future! As for the tracking employee sales, you can do so if you have the PRO plan that included the feature to attribute sales to staff. You can check more features here - [Top POS Features and Benefits](https://www.shopify.com/ca/pos/features?utm_source=google&utm_medium=cpc&utm_campaign=RetailPOS+-+Brand+-+AMER+-+CA+-+Brand&utm_content=Features+&+Pricing&_bt=624903914555&_bk=shopify%20pos%20price&_bm=e&_bn=g&_bg=104134465121&gclid=CjwKCAiAleOeBhBdEiwAfgmXf2MeSozAyx6OwizsIUOJdNAVZKNzJcLy7asNvUaW1o5m-IW7Kk8Y9xoCYB4QAvD_BwE&gclsrc=aw.ds?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus)