Reviews (521)

Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
September 20, 2023

so far good but i have one major issue with the app.

the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star

Luna & Soul
Australia
About 5 years using the app
Shopify replied September 22, 2023

Hi, there! We're happy to hear that you're enjoying the app. In regards to the issue you mentioned, we'd be happy to learn more. To do so, kindly reach out to our support team via the Help Center right here (https://shopify.link/YWD7). From there, reach out to the virtual Shopify assistant and type in "Contact Support". You will be able to follow the steps to get in touch with our team. -Mac, Shopify Support

February 24, 2018

I am new to Shopify recently opening my store. I loved that I could take credit card payments locally and got the free e-reader in. It is very easy to use and I have not had any trouble getting payments through. I had set up the payments to go to a savings account and one made it there. Then, there I received a notification that there was a problem so moved it to a personal checking account which worked. Looks like I will need to open a business checking account which I had not planned to do for awhile. If that snafu hadn't happened, I would rate it a 5 star. So far, so good.

April B Collection
United States
Almost 5 years using the app
December 3, 2020

Good overall but there are some shortcomings in flexibility. Need to be able to adjust pricing and taxability on the fly. Could use more robust reporting.

Fairen Del
United States
Almost 5 years using the app
April 18, 2021

The new version of this app is terrible and detrimental to business. We used this POS app for our team of sales reps, on the old version of the app our sales flourished, it was easy to use, simple and effective. We now pay for the pro version and our sales team hate it! When adding products from category’s as soon as you click add it takes you back to the homepage, meaning you loose your place in our vast catalogue and have to start again, from the beginning, this is a nightmare when trying to showcase items to a trade customer when time is limited. I really hope Shopify fix the issues with this new app, I see from the other reviews lots of store owners prefer the older version. I can see the potential with this new app, it’s just missing so many basic functions and the flow of the app is not practical for retail use, especially in a busy setting where speed is essential. For us at the moment the monthly cost of this app is not worth the hassle and downturn in business it has caused us, please bring back the old version of the POS app and let us choose which we want to use whilst the issues are fixed on the new version.

WishStrings® Wholesale
United Kingdom
Over 2 years using the app
April 21, 2023

Super easy so far. I am a physical store and purchased the iPad stand, barcode reader, receipt printer and chip reader. I purchased a cheaper cash drawer off Amazon. Everything was able to set up smoothly, including the cash drawer. I am not tech savvy, but I was able to set it up myself with no issues. With the barcode scanner, checkout is a breeze. The app makes it possible to personalize options. Add discounts in a click. Very user friendly. Once I am financially able to justify it, I would like to upgrade to the pro, but it's not feasible at this time. I would really like to be able to print a survey but haven't found one yet. I don't know if it exists?

Bougie Bottoms Cloth
United States
8 months using the app
Edited December 16, 2020

After nearly 5 years of use, the Shopify app is now easier to use and has alot of new functions that cover different needs than in the beginning. Love dealing with the Shopify Gurus who are always friendly, knowledgeable and professional. They have really started to focus more on those of us who use the app in a bricks and mortar location only but always strive to encourage you to get an online store, which hopefully someday I will attempt.

Christine Dufault Cosmetics
Canada
Almost 5 years using the app
September 12, 2023

Really good App with lots of functionality and deep integration into Shopify! :-)

Allude München
Germany
8 months using the app
July 5, 2015

Great app, easy to use and install. Fantastic, thankyou

Mala Kamala Mala Beads
Australia
8 months using the app
January 18, 2023

i'm in the shopify app store --- why isn't the the current release number shown, and related release notes?? the app does not always auto update, and we need to know what is current and the related changes.

Lasting Impressions Gifts (LIG)
Canada
Over 2 years using the app
Shopify replied January 23, 2023

Hello Lasting Impressions Gifts, thank you for sharing your feedback. I understand that you are looking to find information about the new updates for the POS , you can find that by going to your device's app store (play or app store) > search for the Point of sales app > open the page and click on "version history" or "what's new". You can also check the [Shopify Changelog website](https://changelog.shopify.com/?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus).

February 28, 2018

No Tip featured yet??, please we this important feature as part of the POS functionalities.

Pisoviejo
United States
Over 2 years using the app