Point of Sale

Shopify POS has been a godsend for us. As a new business, we have a lot of friends and family coming by, excitedly rifling through our inventory, then offering to write a check. Not only can we take their cards (they're chuffed to bits when I tell them, and it saves me from going to the bank), but it automatically takes the inventory off our website. Doing it manually would be a huge pain.

Great feature, Shopify. The card reader is smooth, customers who opt-in to get the receipt, their emails are automatically added to our newsletter, and if my son has hidden the card reader, it's easy peasy to type the number in. Love it, love it, love it.

Does add a cost to monthly outgoings but if you sell online then it is well worth it, there is space for it to be developed more but overall works very well

Usd $89 for this? We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. 1- This POS is not working with any Bluetooth printer, Shopify say that You must have to buy to them the printer, 2021 it isnot logical.
2- This POS does not work on Computers.
3- This POS is not customize , taxes are the same that online store. No available to change (taxes online and taxes POS).
4- Stocky is not work in free plan.
5- The idea pos and online as one, is a lie. We must pay online and pay POS too.
6- This POS does not work with all barcode reader. Only few businesses companies.

It's beautiful and almost perfect. This is the app we have been waiting for. Been using it all day. We can now manage both online and retail stores together. Finally. It looks great and works well. Here are the only things we still need: 1) Ability to add our own processor other than Stripe or get Stripe to accept ecig merchants.

I'm pretty disappointed with Shopify POS since the so called Pos upgrade. In a nutshell I have found nothing to improve my experience with the upgrades. On top of that i'm now paying $90.00 Month more for what I had before. Costs have more than doubled people. I'm feeling shafted by Shopify. Also the live view is a waste of time. I told i have "Live Visitors" but when you click on the map it's impossible to find such a visitor, if there ever was one.
I used to love This platform once. Now I'm actively looking for a better option

It doesn't work with customized products, neither with 99% of the apps of Shopify... So much to improve in this POs to be aligned with website services.
Not recommended at all for restaurant businesses with variety of products and customisable dishes.

Would like a way to run multiple layers of discounts on the POS.

We are a small business with very little computer back ground Shopify makes it easy to set up products. It's made the worst part of my job much easier, thanks Shopify for continually making your app easier to use. Lunar Rituals, UT

Shopify POS is is not reliable constantly disconnecting in the middle of transactions with customers. Tech support is not readily available and may have to wait days for replies which are lengthy e-mails to troubleshoot. When these issues happen at the POS it is imperative to have immediate help. We have been unable to process transactions sometimes for a whole day. We outsourced a separate merchant processing system to avoid these disruptions. Shopify was reliable and great prior to all the changes to their new plans.

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that.
1st Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device.
2nd Update 8/21/2024 Shopify POS still sucks. During POS transactions we are creating customers and they are immediately dropped from the sale. I try to add them back to the transaction, but it can't find them. We try creating them again, but get the error message that the email already exists. So the customer exists but can't be found when wanting to add them to the sale??? Shopify support says this is a known issue and to just create the customer first. Previous support gaslit me into thinking this was some unique issue and wanted me to provide VIDEO of it randomly happening. It's not the first time support has run me in circles only to find out that it's actually a known issue.