Point of Sale , 500 reviews

Overall rating
4.1
Counts per rating level
  • 50% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

January 20, 2016

$40 a month forever, just to use this app. WOW! plus fees and hardware costs.
no thank you.

Rough Seas Designs
United States
About 2 years using the app
February 5, 2017

Without the tipping feature, and having waited for year as a POS subscriber, we are now looking actively to migrate to another provider.

Happy Earth Tea
United States
About 2 years using the app
December 3, 2020

Product search 'engine' not particularly 'smart' or intuitive. Exact name will often NOT have that product come up first in search results.

Cahn's Wines & Spirits
New Zealand
About 3 years using the app
January 8, 2022

I really like the app for all the many features it provides but it lacks the basic but popular QR code purchase option like Venmo or PayPal has.

Rock Solid
United States
About 3 years using the app
January 17, 2021

New update is terrible. Unable to search collections, confusing layout and massively over priced. Shopify please fix!
Looking for alternative.

Precision Audio
Australia
Almost 2 years using the app
February 10, 2022

Expensive, and doesn't let you to add customize fields on the receipt. Vend POS is cheaper and lets you print anything that you want on the POS receipt. Shopify is getting left behind. Doesn't have a proper Customer Display as well.

Marpet | Terantes S.A.
Paraguay
Almost 2 years using the app
December 12, 2020

This is a great app! I love having my online store and POS inventory integrated in one place. Just wish I could edit unpaid orders from the POS rather than having to create a new order each time (ie. my employees run balances). ALSO is there curb-side pickup option from the POS?

Crafted Decor
Canada
5 months using the app
November 14, 2020

Incredibly disappointed with the new shopify POS system, it has made our lives so much harder. I recently emailed shopify with a list of around 10 things which are worse in the new app, and am yet to hear back. The worst of which is that the new system just doesn't work as quickly as we do, searching for products takes about a second each time for them to pop up whereas before it was immediate. The search function seems much less intelligent now, frequently the product we are searching for is at the bottom of the search list. Layout is also much less efficient. Also very unhappy the tab service is no longer included as part of the POS and we have to pay and extra £70 a month for this. Incredibly frustrating and hoping shopify can fix the major flaws in the new system so we don't have to search for a new provider.

indiebeer
United Kingdom
Almost 2 years using the app
July 29, 2015

Shopify POS has been a godsend for us. As a new business, we have a lot of friends and family coming by, excitedly rifling through our inventory, then offering to write a check. Not only can we take their cards (they're chuffed to bits when I tell them, and it saves me from going to the bank), but it automatically takes the inventory off our website. Doing it manually would be a huge pain.

Great feature, Shopify. The card reader is smooth, customers who opt-in to get the receipt, their emails are automatically added to our newsletter, and if my son has hidden the card reader, it's easy peasy to type the number in. Love it, love it, love it.

Madefair
United States
5 months using the app
December 3, 2020

Does add a cost to monthly outgoings but if you sell online then it is well worth it, there is space for it to be developed more but overall works very well

Grim Dice Tabletop Gaming
United Kingdom
5 months using the app