Reviews (521)

Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
February 10, 2022

Expensive, and doesn't let you to add customize fields on the receipt. Vend POS is cheaper and lets you print anything that you want on the POS receipt. Shopify is getting left behind. Doesn't have a proper Customer Display as well.

Marpet | Terantes S.A.
Paraguay
Almost 2 years using the app
November 14, 2020

Incredibly disappointed with the new shopify POS system, it has made our lives so much harder. I recently emailed shopify with a list of around 10 things which are worse in the new app, and am yet to hear back. The worst of which is that the new system just doesn't work as quickly as we do, searching for products takes about a second each time for them to pop up whereas before it was immediate. The search function seems much less intelligent now, frequently the product we are searching for is at the bottom of the search list. Layout is also much less efficient. Also very unhappy the tab service is no longer included as part of the POS and we have to pay and extra £70 a month for this. Incredibly frustrating and hoping shopify can fix the major flaws in the new system so we don't have to search for a new provider.

indiebeer
United Kingdom
Almost 2 years using the app
December 4, 2020

It works great, however it would be good to get an email to remind us when an update needs to be done.

Timmy's Place
Canada
Over 3 years using the app
January 31, 2022

I use this app to help with in person sales at tradeshows. It is easy to use and has been working fine for me. Only one issue I have had is needing to do an update before making a sale and took a long time to complete.

UnlimitedBladeworkz
United States
6 months using the app
November 25, 2021

J'ai utilisé cette application car j'ai une boutique physique et une boutique en ligne, je ne voulais pas utiliser des software différents. POS est très intuitif et simple, nous l'avons tout de suite pris en main. Il faut l'utiliser sur une tablette, il est moins bien sur l'ordinateur.

La Curieuse Boutique
France
6 months using the app
February 27, 2019

Absolutely love this app! Used this recently and a trade fair, for both cash and card transactions! So seamless! My customers where so impressed! Useful for those who didn't have cash or when I didn't have enough change, who ended up paying by card. I highly recommend!

Root Strength Ltd
United Kingdom
6 months using the app
May 1, 2015

Great app for taking in person order with my iPhone or iPad. I don't use it for a retail store so i can't comment on how it works with hardware like cash register, scanner, etc. But with the card read it works great.

Kiko Leather
United States
5 months using the app
October 29, 2021

After using the Chase Bank tap and chip card reader, Shopify is the easies and most reliable thing out there.

Bobbysbest
United States
5 months using the app
April 26, 2021

Great functioning app, good visualisation for check-out and smooth connection with the online store. Very happy with it

Toba
Belgium
5 months using the app
November 7, 2023

The app is perfect, except for one thing. You can not exchange a product in POS Lite. To be able to exchange an item, you need to upgrade to Pro, for 85$, just to have that one feature, and that I feel is too much.

Adtitude Sport
South Africa
Over 3 years using the app
Shopify replied November 8, 2023

Thank you for taking the time and sharing this feedback. We understand that you feel having to use POS Pro for the exchange feature costs too much, and we'd be happy to share your feedback with our development team. If you have any other feedback to share, then please don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support