Reviews (521)
Refine
-
By rating
This ap is not for Makers who travel out of their home tax area to do markets. There are other point of sale services that handle toggling taxes on and off in a more efficient and simple manner. While the thought of having synchronized inventory tallies between online and in person sales is appealing, this point of sale ap really doesn't manage the different sales tax collection requirements when you sell in person in a Province that is not your home Province. Glad I realized this before I subscribed to Pro.
Hi there, thank you for your review. I am sorry to hear that you had this experience with Shopify POS and we appreciate you sharing your feedback with us here. If you still have an interest in using our POS system I'd encourage you to get in touch with our support team so we can take a look at this for you and see if there is a workaround: https://shopify.link/vRnL. -Victor, Shopify Support
I’ve been using the save cart feature on the normal version of POS for a few years now, and while it wasn’t perfect, it did the job.
Shopify has now made this a pro feature, but the save cart option doesn’t actually work.
I spoke to them about and they stated that they’re still fixing bugs on it.
So, I’m paying for a pro feature that doesn’t actually work? You released a new update with the feature being ready?
I spoke to someone about going back to the old software while it was being dealt with and they said they would need to get back to me. Well it’s been 7 days and no response.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the impact of this and will be sure to pass along your feedback to our developers. Please feel free to follow up with us here (https://shopify.link/1aD) for an update. - Blair, Shopify Support
Almost exactly what we need... unfortunately, it does not allow sales in two currencies, whereas the store accept two currencies for the payment,
IRIS
Hi, there! Thanks so much for your feedback, I certainly understand how this feature would be beneficial for your store. I will share your experience with our developers for their consideration. - Greta, Shopify Support
This app has been an enormous help! It is super friendly to use and works smoothly.
I love using this app when we are out doing pop-ups you can use it anywhere.
Until recently, I would have given this app a 5 star rating. However, the arbitrary removal of the saved cart function to be replaced with draft orders (a different workflow) on the paid plan (US $89 a month) is a bit extreme for a small business.
Really they need to reintroduce the feature else will need to look at Square POS again.
Thank you for your review and we really appreciate your feedback. I will make sure to give this information to our developer team. -Emily, Shopify Support
Pessima app. Non è assolutamente un POS completo, ci sono tantissime lacune e spesso presenta dei bug al checkout. Inoltre è limitato in tutte le sue funzioni. Esperienza terribile non lo consiglio a NESSUNO.
Super handy. The only thing that I feel was a pretty large miss for this BFCYM and holiday season is that bundles don't load on them. Customers really like to have the same prices online and in store, and there are definitely work arounds, but during high traffic times, it can be really frustrating that bundles aren't accessible, esp. when they are an option for the online site. Otherwise, I am a big fan!
This app has really been a huge help! It is super friendly to use and works smoothly.
Stuck with unused WisePad3 device.
I feel really stuck with the NO solution that Shopify offers me.... I bought this WisePad3 before a fair. I was waiting for a fair to take place and ordered beforehand and then I did not use it and it was a horror to find the info to send it back to. It was a complete quest to even find the return possibilities. The device is unused, not even opened. I hade to go through a long servive procedure before I got the email that I am stuck with this and they advice me to sell it on eBay. Can you believe it? I can not understand the non-flexibel attitude of this big company, working with small online retailers.
Hi there, thank you for your feedback and your review. I definitely understand where you are coming from on this. We do provide a 30 day no hassle return policy, which can be initiated by the merchant at any time. You can find this information in our Hardware Store here: https://shopify.link/g8RM. We do not accept returns after the 30 day window has ended. Our retail support team will be happy to assist with any questions you have about this policy. -Shay, Shopify Support