Signifyd‑Chargeback Protection , 159 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust fraud detection and chargeback protection. They appreciate its accuracy in flagging fraudulent orders and its guarantee feature that reimburses for chargebacks. The user-friendly interface provides detailed sales and customer data. The customer service is responsive and the pricing is deemed fair for the value provided. The app integrates well with Shopify and is suitable for all business sizes. Its automatic transaction approval or decline based on fraud detection saves merchants time.
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This is a NO BRAINER to add this APP to your store, especially because they allow a FREE version as well as then paying for more if you need it. I have found the Support to be excellent, and as I said overall, I feel like when the Consumer sees this LOGO, they feel even safer completing their transaction on my site. WELL DONE GUYS!
Thanks,
Ray Doustdar
BUICED Liquid Multivitamins
www.buiced.com
Excellent service to weed out bad charges and the people there are great to deal with!
Operational efficiency
Before Signifyd our fraud team was looking up orders one by one in a manual time consuming process. Now with the Signifyd app, we have been able to review our orders far more quickly and with a greater confidence given the overwhelming data they provide for every order. This is the best fraud app we have ever seen! LifeKnives.com
We are a lifestyle brand for the fashion junkie and sneaker head who is passionate about high performance vehicles and the lifestyle that comes with it. The Signifyd app help us do business online with confidence that our customer are making authentic purchases with us. Plus the customer service is great and they are there to help with any questions you might have.
Lots of great data points for making a decision whether to accept or deny, and if you aren't sure submit it for insurance for a reasonable percentage of the order. I have used Cybersource's Decision Manager and Kount in the past before our site was on Shopify. Both were a pain to integrate and had user interface's that look straight out of the early 2000s when they were created.
Signifyd has a nice user interface and integration with shopify is as simple as pushing a button.
Great App. I use to deal a lot with a fraudulent order, i was tired and sick with all this frauds transactions, but after i found this super app everything have changed. It's easy to use and have a great and trustful seal that i have it on my website. I highly recommend!
Excellent app! Efficient and comprehensive. Highly recommend!
I have used Signifyd for a few years with multiple different companies. At first I wasn't sure about the pricing but it has become worth it. the amount of time this app saves me is great and they also now handle all my chargebacks.
One of the better shopify apps in my opinion. The support has been incredible and they really work with you to find a solution that works for your business. It's nice to be able to pick up the phone and speak with someone right away. From what I have seen in the 3 months we have been a member the service just gets better with new features added often.
Highly recommend for anyone with fraud concerns or large order volume. The app pays for itself in just the time it took our staff to manually verify 5-10 suspected fraud orders daily, not to mention these are guaranteed as opposed to our "educated guesses" on what to approve.
Signifyd has been helpful to detect and prevent fraudulent orders, especially for our international base.