Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

November 22, 2022

Top-of-the-line support. We appreciate the support the team has provided so far. Quite easy to use this app

proaimusa
United States
8 months using the app
June 23, 2021

Great app. By far one of the most helpful. We use it on 4 stores and the feedback it provides through the questions of the customers is extremely valuable.

NAIPO.de
Germany
8 months using the app
Edited March 29, 2019

Awesome Awesome Awesome. Did I say I Like this app and its development team? Awesome! Thank You !

ShopCharlie.com by Cellunex
United States
8 months using the app
July 21, 2018

Excellent app, developer extremely helpful. Customers use it all the time! 5 Stars!!

Gift Moments
United Kingdom
7 months using the app
April 9, 2019

Great app and brilliant customer support. When I needed some help customising the install the team here were great.

Many thanks

Power Kite UK
United Kingdom
7 months using the app
November 22, 2020

I do not add many applications to my Shopify template due to slowing down my load time but this application is worth the load time and customer support is excellent.

Beckers Best Shoes
United States
7 months using the app
September 24, 2016

This app is relly easy to use and blends in with website design perfectly
http://www.njfootwear.com

Courez Chez Must
France
7 months using the app
April 12, 2019

The customer services was excellent. I had difficulty getting the Question & Answer Section where I wanted it on my product page and Milan was very quick in responding and taking the time to help. So far so good.

The Big Deck Store
United States
6 months using the app
August 20, 2019

I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you

Elegant Lighting
Australia
6 months using the app
March 22, 2021

Love this app and the support you get along with it. Simprosys has been our favorite app development team across the board.

BB Garage Storage Solutions
United States
6 months using the app