Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

August 23, 2018

I was having trouble getting the App to show on my site. I was worried that a new theme I switched over to had some code that prevented it from showing up. So I asked about this problem on the live chat and went about my morning trying to figure this out. A short while later Amit responded and said they need to insert the code into my theme and could do it in the next 24 hrs.

Luckily I figured out where to past the code and got the app to show on my product pages. I ultimately wanted it to appear in it's own tab. I emailed Amit back and said I had it covered. But instead Amit emailed me back and said he installed the code and put it in it's own tab without me asking him for that. Overall I got amazingly fast and friendly service and got more than I asked for. This app is awesome and the people/support behind it are even better!

Maverick Mobile
United States
4 months using the app
August 9, 2021

I love this app! It allows customers to ask real-time questions right on the product page while allowing me to post the question directly on the product page for new customers to see. Google is starting to pick up on these questions and ranking them in the top of search when someone is searching for that question. Really great app for advanced SEO!

Buck Stalker Attractants
United States
4 months using the app
Edited September 11, 2023

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app and the best CS
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager
I changed it to a paid plan and used it, but I'm very satisfied with the result.

I requested a correction in an urgent matter.
Thankfully, the modification was made quickly. very very quickly
Thank you so much.

Gaxago
South Korea
4 months using the app
September 28, 2016

Prompt support. A great app. Been able to answer a few questions that others can see and decide about their purchase. Works perfect for my product and I'm very surprised to see how detailed a customer can get, which is great!

Theblacksteel
India
4 months using the app
February 5, 2018

this people are super quick in installing the App. Thanks amit.

Vinshiwellness
India
3 months using the app
Edited August 16, 2017

Amazing!!! I was looking for something like this for some time. Love it! great way to educate customers and to provide a top notch customer support! Thanks

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
3 months using the app
March 10, 2019

I think this is an amazing app, easy to install and works perfect in both desktop and mobile implementations, also this app facilitate connections between customers and business owners.
M.M.
https://vapejuiceusa.net

vapejuiceusa.net
United States
3 months using the app
Edited October 5, 2016

Impressed! Super fast and simple to install and maintain! Great sales tool now available at www.talkingfashion.net

Thank you for great customer service as well! Highly recommend this app!

Talkingfashion
United States
3 months using the app
Edited December 16, 2021

We were having problems uploading the feed files but Milan showed us to fix this. After that, it was a breeze!!

NoOdor.com
United States
3 months using the app
February 15, 2017

Great App!

Does just what I need it to do-Cool Thanks
www.mysexywaist.store

Mysexywaist Com Wholesale
United States
3 months using the app