SMPS Product Question & Answer , 260 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    238
  • 4% of ratings are 4 stars
    11
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

September 13, 2021

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Cooling Bay
United States
About 2 months using the app
December 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Meller
Spain
About 1 month using the app
September 5, 2019

Fantastic customer support. Fast, friendly and precise. We asked them to modify some small aesthetic details, they did it in a day.

Aztro Marketplace
United States
About 1 month using the app
October 5, 2016

Perfect for customer request. Looking forward to use it!

Ue Timepieces
Sweden
About 1 month using the app
Edited May 2, 2017

Support is quick and helpful,Highly recommend.Thanks

Przewalski
United States
About 1 month using the app
February 2, 2023

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Fountainful
United States
About 1 month using the app
October 3, 2016

Excellent apps, the support is great.

Menxtend
United States
30 days using the app
March 11, 2017

Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!

Xgameconsole
United Kingdom
26 days using the app
March 2, 2023

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Stahlcar Scan Tools
New Zealand
25 days using the app
December 12, 2019

Answering inquiries is fast and polite.
The problem has been solved. Thank you very much.
The app is easy to use in Japan.

アーカムショップ本店
Japan
24 days using the app
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