Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

May 22, 2019

This app is really helpful. Even free plan can do a lot than I expected. This is a must-have app for every online stores.

Pandxp
United States
2 months using the app
January 22, 2021

It is a super intuitive and easy to use app that fulfills its purpose. The customer service is fantastic, I had some complications when installing the app, but Milan and his team solved it very quickly.

Raw Apothecary MX
Mexico
2 months using the app
November 5, 2017

very nice feature ,they made for my store .Thank you .Wish all the best to all you guys .

Hoyeestation
China
2 months using the app
May 21, 2022

I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!

Go Crossbow
United States
2 months using the app
November 10, 2022

great support helped get it installed. Really appreciate the simple functionality and clean presentation on our product pages

SpeedyVite®
United States
About 2 months using the app
September 15, 2020

great and fast customer support. They are always willing to help and add their questions & answers to new product that i add.

Grayboe
United States
About 2 months using the app
April 3, 2019

This is a great app that all website should include in order to generate more engagement and social proof.

Works as it should be. And great customer service!

Brando & McQueen
France
About 2 months using the app
September 13, 2021

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Cooling Bay
United States
About 2 months using the app
December 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Meller
Spain
About 1 month using the app
September 5, 2019

Fantastic customer support. Fast, friendly and precise. We asked them to modify some small aesthetic details, they did it in a day.

Aztro Marketplace
United States
About 1 month using the app