Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

October 5, 2016

Perfect for customer request. Looking forward to use it!

Ue Timepieces
Sweden
About 1 month using the app
Edited May 2, 2017

Support is quick and helpful,Highly recommend.Thanks

Przewalski
United States
About 1 month using the app
February 2, 2023

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Fountainful
United States
About 1 month using the app
October 3, 2016

Excellent apps, the support is great.

Menxtend
United States
30 days using the app
March 11, 2017

Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!

Xgameconsole
United Kingdom
26 days using the app
March 2, 2023

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Stahlcar Scan Tools
New Zealand
25 days using the app
December 12, 2019

Answering inquiries is fast and polite.
The problem has been solved. Thank you very much.
The app is easy to use in Japan.

アーカムショップ本店
Japan
24 days using the app
June 30, 2016

Extremely easy app to install, configure and integrate on your website. Really love the dashboard and it's super easy to add your own questions and answers to your products as well. Very intuitive and easy to design to seamlessly integrate with your website's design.

Robot Cleaner Store
United States
18 days using the app
September 1, 2020

fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good

Urikar
United States
15 days using the app
August 10, 2017

This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.

My Custom Kids Books
Canada
15 days using the app