Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

January 13, 2021

This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.

Sandro's Corner
Philippines
14 days using the app
November 14, 2019

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

Tomahawk Power
United States
13 days using the app
April 5, 2022

This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.

catevolution
Australia
13 days using the app
March 13, 2019

Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!

tenthousandpotsshop
United States
12 days using the app
September 19, 2016

Amazing app with fabulous customer support. Was facing initial hiccups. My email to them was responded to in 5 minutes! Could not have asked for more

Teaveli
United States
12 days using the app
October 6, 2018

This App is very easy to use and now I can collect all Q&A in one place, so next customers will be able to read it and get the answer faster. Support team is very helpful, they asked all my questions very quickly. Thank you!

3D Printers Depot
United States
9 days using the app
June 20, 2023

Great support with installation. I use this app on another website and have always found it easy to use and fulfills our needs, so opted to use it again.

The Puppet Store
United States
7 days using the app
December 1, 2022

Seems to work well, and the team made some customisations at no extra cost, which for such a cheap app is impressive.

The Organic Protein Company
United Kingdom
7 days using the app
January 20, 2022

The app is amazing, it fit our theme perfectly and the support helped to solve my questions. Thank you, Milan for your patience and help at all times.

Ultra Seller Shoes
United States
7 days using the app
August 10, 2020

It was easy to install and I had almost everything working perfectly. Then when I couldn't get the last bit right, Milan was really kind, patient and super quick to help solve the issue. Thank you so much for your app & great support.

PALAVA Japan
Japan
6 days using the app