Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

October 3, 2016

Just getting started with this app. I hope it will help with my customer interaction and sales.

Sunkissedjewelryshop
United States
3 days using the app
November 7, 2020

I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result

NINTE
Hong Kong SAR
3 days using the app
Edited July 24, 2020

I was had an odd installation, but Milan was very responsive and helpful over and beyond. A simple effective app that is well worth the price of admission. Thank you Milan for helping me get up and running

DryDrone
United States
3 days using the app
June 13, 2019

Simply outstanding app and support. This app performs perfectly at a low cost. Cannot recommend highly enough!

GearDen
United Kingdom
2 days using the app
November 19, 2020

I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan

OUTER LIMIT TELESCOPE
United States
2 days using the app
December 7, 2021

Developer made custom installation per our request.
Great app! Outstanding customer support! Highly recommended!

MOTOVEIKALS 21
Latvia
2 days using the app
April 5, 2018

I found out about this app when it was listed as a recommended app on my Shopify store home page. Since I occasionally get questions from potential customers by phone about one of my products, I knew this app would be helpful both to my customers and my SEO. After installation, I was not happy with the size of the "Ask a Question" button in relation to my "Add to Cart" button, but could not figure out how to change it. I sent an email to support@simprosys.com. Mr Jivani responded and was able to change it to my satisfaction. I highly recommend this app.

Artisan Crafted Works
United States
1 day using the app
June 12, 2020

Outstanding app which helped me increase my productivity and decrease the number of questions.
Great support. I needed a little help with my site. Quick and efficient.
Price is extremely affordable. I picked the pro plan because of the mailchimp integration.

Un Lieu de Lumière - cours à distance thérapies énergétiques
France
1 day using the app
November 2, 2021

App is working great. Customer service team were super responsive and very helpful. Highly recommend.

Electric Drift
Australia
1 day using the app
May 6, 2022

Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.

Bimson Power
United Kingdom
1 day using the app