Reviews (268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.
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Developer made custom installation per our request.
Great app! Outstanding customer support! Highly recommended!
I found out about this app when it was listed as a recommended app on my Shopify store home page. Since I occasionally get questions from potential customers by phone about one of my products, I knew this app would be helpful both to my customers and my SEO. After installation, I was not happy with the size of the "Ask a Question" button in relation to my "Add to Cart" button, but could not figure out how to change it. I sent an email to support@simprosys.com. Mr Jivani responded and was able to change it to my satisfaction. I highly recommend this app.
Outstanding app which helped me increase my productivity and decrease the number of questions.
Great support. I needed a little help with my site. Quick and efficient.
Price is extremely affordable. I picked the pro plan because of the mailchimp integration.
App is working great. Customer service team were super responsive and very helpful. Highly recommend.
Great support on a custom install. Very helpful staff. Seems to work well with easy to use backend functionality.
I used this app to help me increase my conversion rate. Support was great fast service . I love working with symprosis and there support team i always get results
I am so glad to find this app! I am very sure that it will help my shop a lot in the future! Thank you so much!
If you are looking for this function, this app is what you want. Moreover, Milan is very responsive and willing to troubleshoot, do something custom or to just understand the app better. From an app creator, that's what you are looking for.
The app does what it says, and the support team was very responsive. We do recommend installing this app.
Easy to install and I have high hopes for this app! I have a suggestion/request... is there a way to allow customers to respond to questions?